Technical Trainer

4 weeks ago

Gurgaon, India MSX International Full time
Responsibilities :

- Planning, coordination, and execution of Technical Trainings.- Adaptation of existing training concepts to market specific needs.- Conduct Qualification Need Analysis and prepare Annual training Programmes according to training need in line with Client’s training objectives.- Conduct Technical Trainings for wholesale and retail employees according to the annual training programme.- Develop and adapt audio-visual training aids as required.- Creating pre and post course work for different training programmes.- Follow up with participants for required Pre and Post course work.- Organization of media, training cars and exhibits.- Maintain and upkeep the training facilities, models, media and equipment.- Training preparation – Room set-up, participant hand out, posters etc.- Ensuring online participant feedback within each course.- Reporting training measurements in terms of quality and quantity.- Provide inputs and recommend modifications to training modules based on post training evaluation and feedback from participants, dealers or other internal teams.- Incorporate personal experience for improving and adoption of training concepts- Participation at the Client’s trainer certification and train-the-trainer events.- Be up-to-date with Client and automotive industry technology.

Additional Skills :

- Business fluent in English- Good knowledge of economic key data, competitors and processes at dealerships in automotive sector and the brands and products.- Very good training knowledge in terms of aftersales processes, systems, approaching, preparation for consulting and accessories.- Self-motivated with the ability to motivate others, good team player, management skills, excellent written and verbal communication / presentation skills. Smart, organized and punctual.- At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.- Strong methodical skills, in particular rhetoric, interaction, moderation, presentation, didactic, usage of media, concept compilation / adaption, articulateness, setting up connections, empathy, supporting of participants, group dynamic steering skills, cooperation, conflict management, open to criticism, troubleshooting, target focusing, time management and responsibility.- Active information collection and communication (self-learning willingness ability).- Good knowledge of general MS Office and PC applications (Excel, PowerPoint, Word) for presentation, report and communication purposes.- Willing to travel in domestic market if required.

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