Technical Trainer

1 week ago

Gurgaon, Haryana, India MSX International Full time

Responsibilities : Planning, coordination, and execution of Technical Trainings. Adaptation of existing training concepts to market specific needs. Conduct Qualification Need Analysis and prepare Annual training Programmes according to training need in line with Client's training objectives. Conduct Technical Trainings for wholesale and retail employees according to the annual training programme. Develop and adapt audio-visual training aids as required. Creating pre and post course work for different training programmes. Follow up with participants for required Pre and Post course work. Organization of media, training cars and exhibits. Maintain and upkeep the training facilities, models, media and equipment. Training preparation – Room set-up, participant hand out, posters etc. Ensuring online participant feedback within each course. Reporting training measurements in terms of quality and quantity. Provide inputs and recommend modifications to training modules based on post training evaluation and feedback from participants, dealers or other internal teams. Incorporate personal experience for improving and adoption of training concepts Participation at the Client's trainer certification and train-the-trainer events. Be up-to-date with Client and automotive industry technology. Additional Skills : Business fluent in English Good knowledge of economic key data, competitors and processes at dealerships in automotive sector and the brands and products. Very good training knowledge in terms of aftersales processes, systems, approaching, preparation for consulting and accessories. Self-motivated with the ability to motivate others, good team player, management skills, excellent written and verbal communication / presentation skills. Smart, organized and punctual. At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently. Strong methodical skills, in particular rhetoric, interaction, moderation, presentation, didactic, usage of media, concept compilation / adaption, articulateness, setting up connections, empathy, supporting of participants, group dynamic steering skills, cooperation, conflict management, open to criticism, troubleshooting, target focusing, time management and responsibility. Active information collection and communication (self-learning willingness ability). Good knowledge of general MS Office and PC applications (Excel, PowerPoint, Word) for presentation, report and communication purposes. Willing to travel in domestic market if required.

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