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Admissions Lead

4 months ago

delhi, India International Management Institute - IMI Full time

Role Summary:

The role holder will lead the Admission Office of the New Delhi Campus of International Management Institute to plan and execute all aspects of a highly efficient admissions process. The incumbent position is based at New Delhi will develop initiatives to engage with, and deliver a world-class admissions experience to aspirants, parents, and other stakeholders.


The position reports to Head – Admissions, International Management Institute.


Job Responsibilities:

  • Admissions Process: end-to-end operational responsibility of the admissions process for the full-time programmes of IMI New Delhi, including application process and timelines, applicant profile review and verification, candidate shortlisting, conducting interviews, and releasing admission decisions.
  • Outreach Initiatives: Execute relevant online and offline outreach initiatives to engage with aspirants of the desired profile
  • Application Portal and CRM: Work with the technology service provider to ensure that the application portal is technically and operationally robust to manage the application process for all programmes; ensure that all communication channels are integrated with the CRM
  • Team Management: Lead, train, and manage the performance of members of the Admissions Office; Work with the student-run Admissions Committee to manage outreach and engagement initiatives
  • Query Management: Design and manage a responsive and high-quality query management and grievance redressal programme using various communications channels such as email, telephony, and social media
  • Database Management: maintain auditable records of all admissions related data related to the application process, enrolment, fee collection, etc.
  • Digital Communication: coordinate with the Digital Communications Office to ensure time-bound release of informative content relevant to aspirants and candidates
  • Stakeholder management: coordinate with the Programme Office, Finance Office, Registrar, etc. for all operational matters related to the admissions process.


Key Skills:

  • A deep understanding of the admissions processes of higher education institutions, particularly in the area of management education
  • Excellent interpersonal, organisation and spoken & written communication skills
  • Professional demeanour and friendly/ congenial personality
  • High proficiency in MS Office


Qualification

Post Graduate in management, communications, public relations, or related field with 12-15 years of professional experience, including at least 5 years in Higher Education Institutions.