Admissions Counsellor

6 months ago


Delhi, India Indian Institute of Digital Education Full time

Job Brief

**Role**: Admissions Counsellor
**Mode**: Work from Office
**Work Location**: Delhi
**Work Experience Required**: 2-4 years

Responsibilities and Duties:

- To conduct face-to-face interviews and coordinating the admission process for new students, attending to walk-ins, persuading and counseling potential learners on admission-related issues, and assisting students with the fee collection process
- Maintain weekly/monthly reports and related matrices showing progress on student conversions and target achievement
- Use the CRM and sales automation tools to derive Sales and Reports
- Manage and convert leads for various programs, achieving weekly enrollment, revenue, and collection targets
- Assist with fee collection, follow-up with leads, and attend to walk-ins, persuading and counseling potential learners on admission-related issues
- Collaborate with departments and external vendors for a seamless admission process and maintain reports on student conversions and target achievement

Required Experience and Qualifications:

- 2-4 years of **experience in tele calling** and admission counseling in institutes
- Proficient in revenue generation, able to strategize and optimize sales for the current product mix
- Experience with sales targets
- Exceptional communication, presentation, and interpersonal skills
- Strong work ethic and ability to multitask in a fast-paced environment
- Trustworthy and skilled in building rapport with learners

Expected deliverables/KPIs:

- Minimum 60-80 connected calls a day.
- 2-3 hours of talk time per day on average.
- Meet weekly and monthly admissions targets
- Generate referral sales as per targets
- Improve and maintain sales conversion rates
- Employment TypeFull Time
- Joining DateImmediate
- LocationDelhi
- Min. Experience2-4 years
- Profile CTCAs per industry standards
- DepartmentAdmissions and Sales


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