Senior Support Engineer

3 weeks ago


pune, India Virtusa Full time
Senior Support Engineer - CREQ186569 Description

Job Description:

Responsibilities:

3 or more years L3 production support experience across multiple technologies/platform

Required Skills: Technology skills

Java, SQL/Oracle, Spring-Boot with batch configuration Unix, shell scripts, Autosys job scheduling Ability to understand and develop code for fixing minor bugs/issues Understands Cloud and DevOps configurations Application Health check monitoring, Incident Management / Problem Management using ServiceNow Ability to assess the impact of production issues & escalate to relevant technology partners and get it resolved at the earliest during extremely time critical regulatory commitments Ability to operate with a limited level of direct supervision & in a time sensitive environment Preferred : Experienced & has a strong understanding of finance/accounting domain

Nice to have skills:

Good understanding of Jira/Confluence Strong troubleshooting and problem-solving skills Strong written, verbal communication/collaboration skills and ability to manage user/vendor/customer and to work with cross functional teams Primary Location Pune, Maharashtra, India Job Type Experienced Primary Skills Spring, Java Years of Experience 3 Travel No

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