Service Technician

Join a market-leading, dynamic, and innovative HVAC company – home to Australia’s best smart air conditioning controller Permanent, Full-Time, Monday-Friday - No weekends Long-term career growth, competitive salary, and great benefits Located in Wangara  Motor Vehicle provided About Us:  Polyaire is an international manufacturer and wholesale distributor of air conditioning products, established in 1973, our head office is in Adelaide with over 30 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses. At Polyaire our values shape how we work, we are all in , work smart , getting it done  and cool service with a warm smile  are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia. The Role:  We’re seeking a highly skilled Service Technician to join our team in Wangara. This is a permanent, full-time position where you’ll play a critical role in maintaining and servicing our extensive product range. You will provide technical support and assistance for products sold by the company to both internal and external parties, as well as provide regular product training for customers and internal staff. and ensure training material is kept up to date and readily available. You'll help identify areas for improvement and complete warranty works or calls in the region when required. Reporting directly to the Sales Manager (WA), your responsibilities will include: Provide technical support for products sold by the Company, to internal and external parties, across Australia and New Zealand Provide product training for internal staff, customers or other parties as required Preventative and scheduled maintenance of HVAC systems Attend job sites for technical matters such as installation inspections, warranty, repairs Diagnosing faults, malfunctions, and breakdowns and executing repairs with precision Providing essential warranty support and technical expertise Identify technical issues with the Company’s products and work in conjunction with the engineering or management team to rectify issues or develop improvements Ensure high level and updated knowledge on technical details of air conditioning units and the company’s controllers (i.e. AirTouch) Conduct product testing as required Delivering expert technical support to both customers and the Sales Team Upholding rigorous safety standards as outlined in company policies What You Bring:  Cert II Restricted Electrical Licence & Cert III in Air Conditioning & Refrigeration A valid driver’s license Strong diagnostic, problem-solving, and time management skills Experience handling breakdowns and maintenance across a variety of HVAC systems Ability to work both independently and within a team Ability to conduct training effectively Excellent communication skills, enabling effective collaboration with colleagues and customers Why join us? We offer a competitive salary Great work life balance – no weekend or shift work required Opportunities for professional growth and development Full training in all aspects of the business operations Work with a great team in a supportive and collaborative work environment Work for a company with a great workplace culture Employee Assistance Program If you’re excited to grow and learn and are passionate about working for a company who values its employees, then apply now Please note you must be an Australian citizen or permanent resident at the time of submitting your application. Applications will be shortlisted as received, please note due to the volume of applications only shortlisted candidates will be contacted. We thank you for your time in submitting your application and your interest in working for Polyaire.