Transfer Agency

4 weeks ago


bangalore, India JPMorgan Chase & Co. Full time

Job summary

As a Fund Servicing Specialist, you'll be responsible for delivering transfer agency operations, processing, resolving inquiries, and serving as the contact for escalations.

Job responsibilities:

Process and validate tasks and investigate/resolve breaks in accordance with the established work practices and procedures Work with various internal transfer agency teams such as fund implementation group, trade processing, settlements, cash processing & account opening to process transactions and resolve any exceptions in a timely manner Respond to and resolve client inquiries in a timely manner Understand Risk Management with ability to manage issues and exceptions above materiality thresholds for resolution Ensure all day-to-day queries are handled within required timelines and escalate issues as necessary Attend and drive internal onshore partner meetings, usually via conference call, to ensure needs and expectations are consistently met or exceeded; ensure resolution of follow up items Involvement in projects within the team

Required qualifications, capabilities and skills

Subject matter expertise in Transfer agency, reconciliation, trades & settlements, KYC/AML or strong financial markets product knowledge Strong relationship management and partnership with a large array of constituents; ability to manage by influence to promote change Leadership with proven ability to manage by influence to promote change Proactive in identifying and escalating issues Bachelor’s degree or equivalent
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