
Client Experience Executive
2 weeks ago
Company
: Task Tracker Pvt Ltd.
Location
: Noida, Sector 2, D-Block (Hybrid)
Experience
: 1.5 Years- 3.5 Years
Budget
: ₹2.4 LPA – ₹4.2 LPA
Notice
Period
: Urgent hiring / up to 15 days
Working
Days
: Monday to Saturday
Working
Hours
: 9:30 AM – 6:30 PM
Website
:
About Us:
At
Task Tracker Pvt. Ltd.
, we proudly present the
Tracker Suite
— a versatile, AI-enabled toolkit designed to empower businesses of all types. Our suite includes key solutions like the
Task Tracker
and
Sales Tracker
, thoughtfully built to drive productivity, streamline operations, and enhance business performance.
Built by a company that values
innovation, efficiency, and success
, Tracker Suite is your partner in simplifying and scaling business processes.
Role Overview:
We are looking for an enthusiastic and experienced
Client Experience Executive
to manage client interactions, conduct product demos, and ensure seamless onboarding and after-sales support.
To excel in this role, you should have strong
communication, problem-solving, and client servicing skills
while being able to work effectively under pressure.
Key Responsibilities:
- Conduct product demos for clients as scheduled by the sales team.
- Provide structured demo feedback using designated Google Sheets.
- Build and maintain strong client relationships through excellent after-sales service.
- Ensure a smooth onboarding experience for new clients.
- Communicate with clients via calls, emails, and Google Meet to resolve concerns.
- Address objections regarding company products and provide effective solutions.
- Maintain accurate records of current and prospective clients.
- Respond promptly and professionally to client inquiries.
- Train and mentor junior client service employees to maintain service standards.
- Organize client training sessions/webinars to maximize product adoption.
- Ensure accurate entry of sales terms in the database to avoid billing errors.
Requirements
- Bachelor's degree in any field.
- Proven experience in
client servicing / customer success / account management
. - Proficiency in
Microsoft Excel or Google Sheets
. - Strong organizational and time management skills.
- Ability to work effectively under pressure.
- Excellent analytical and problem-solving abilities.
- Strong verbal and written communication skills.
- A
client-first attitude
with exceptional customer service skills.
Why Join Us?
- Work with a
creative and dynamic team
. - Supportive and approachable seniors & peers.
- Opportunity to
shape your career
in a fast-growing SaaS space. - Enjoy
creative freedom
and ownership in your role.
How to Apply
Send your resume to
with the subject line:
Application – Client Experience Executive
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