Hiring For Technical Support Role

4 weeks ago

Noida, India HCLTech Full time

HCLTech is Hiring for US Technical Support (Blended Process) Noida

Job Location: HCL Technologies, Sector 126, Noida

Process Type: Technical Support (Blended)

Walk-in Interview Details:

Venue: HCL Technologies, A-8-9, Maharaja Agrasen Marg, Block A, Sector 60, Noida (Nearest Metro: Sector 59)

Timings: 11:00 AM - 3:00 PM

Contact Person: Aman Chhabra (Please mention the recruiters name on top of your resume)

Carry: 1 Updated Resume, 1 Valid ID Proof

Perks & Benefits:

  • Full-time permanent role (On-roll)
  • Both-side cab facility
  • Work from Office
  • 2 Rotational Week Off

Roles & Responsibilities for Technical Support Role:

  • Troubleshoot moderately complex hardware/software/application issues in a timely and efficient manner.
  • Communicate with customers via phone and email to provide resolution and assistance.
  • Follow standard operating procedures (SOPs) for case handling and documentation.

Desired Skills & Qualifications:

  • Excellent written and verbal communication skills.
  • Strong attention to detail with the ability to multitask and adapt to changing priorities.
  • Must be a Graduate/Post Graduate.
  • Comfortable working in 24x7 US shifts.

Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you

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