Remote- Full Time- Appointment Scheduler

3 weeks ago


Delhi, India Digital Presence Matters Inc. Full time

Job Title: Appointment Specialist (US Voice Process)Location: Work from HomeShift: Late Night/Early Morning (India Time)Industry Preference: Dental VerticalJob Overview:We are seeking a dynamic and motivated Appointment Specialist with expertise in the US voice market to join our team. The ideal candidate should have excellent English communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts. Experience in the dental industry is highly preferred.Key Responsibilities:- Conduct outbound calls to schedule appointments for dental clients in the US.- Ensure all scheduled appointments align with client preferences and availability.- Effectively handle inquiries and provide necessary information about services.- Maintain accurate records of calls and appointments in the CRM.- Meet performance targets and adhere to call scripts and guidelines.- Collaborate with the team to optimize appointment booking strategies.Qualifications and Requirements:- Excellent spoken English with a professional and clear tone.- Minimum of 2+ years’ experience in the US voice process, preferably in appointment booking or customer service.- Familiarity with the dental industry is a plus.- Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.- Ability to work in night and early morning shifts (India time).- Self-motivated and comfortable working in a remote environment.- Strong organizational and time-management skills.Compensation:Split pay structure linked to performance and appointment booking success.



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