Quality Assurance Manager

2 weeks ago

daman and diu, India EIDB Full time
Job Title: Quality Control (QC) Manager
Reports To: G.M Operation / Director
Location: Daman, 396210. U.T
Job Summary:
The Quality Control Manager is responsible for overseeing and managing all quality control
processes and personnel within the organization. The role involves developing, implementing,
and maintaining quality standards to ensure products meet regulatory and company requirements.
The QC Manager will work closely with production teams, suppliers, and customers to address
quality issues, implement corrective actions, and continuously improve the quality of products.
Key Responsibilities:
1. Quality Management System:
o Develop and implement Quality Control policies, procedures, and systems.
o Maintain and update the Quality Management System (QMS) to ensure
compliance with industry standards and regulations.
o Monitor and report on key quality performance indicators (KPIs).
2. Inspection and Testing:
o Oversee all stages of product inspection, testing, and evaluation to ensure
compliance with specifications and standards.
o Implement sampling procedures and statistical analysis to evaluate product
quality.
o Ensure that testing equipment is calibrated and functioning correctly.
3. Team Management:
o Lead, mentor, and train the QC team to ensure a high level of performance and
competence.
o Conduct regular performance reviews and provide feedback to QC staff.
o Schedule and oversee daily activities of the QC team.
4. Non-Conformance Management:
o Investigate and manage non-conformances, customer complaints, and product
recalls.
o Implement corrective and preventive actions (CAPA) to address root causes of
quality issues.
o Work with cross-functional teams to resolve quality-related problems.
5. Continuous Improvement:
o Drive continuous improvement initiatives to enhance product quality, reduce
waste, and improve efficiency.
o Conduct root cause analysis and implement process improvements to prevent
recurrence of quality issues.
o Benchmark best practices and stay updated with industry trends and technologies.
6. Supplier Quality Management:
o Collaborate with suppliers to ensure raw materials and components meet quality
standards.
o Conduct supplier audits and assessments to verify compliance with quality
requirements.
o Manage and resolve quality issues related to supplier materials.
7. Compliance and Documentation:
o Ensure compliance with regulatory requirements, industry standards, and
customer specifications.
o Maintain accurate documentation of quality control activities, inspections, and
audits.
o Prepare reports on quality performance, trends, and improvement plans.
8. Customer Relations:
o Work closely with customers to understand their quality expectations and address
any concerns.
o Manage customer complaints and implement corrective actions to prevent future
issues.
o Communicate quality-related information to customers and stakeholders
effectively.
Qualifications:
 Education: Bachelor’s degree in Quality Management, Engineering, or a related field.
 Experience: Minimum of 8 years of experience in Quality Control, with at least 3 years
in a managerial role.
 Certifications: Six Sigma, ISO 9001, or equivalent quality certification is preferred.
Skills and Competencies:
 Strong knowledge of quality control methodologies and tools (e.g., Six Sigma, Lean,
SPC).
 Excellent problem-solving and analytical skills.
 Strong leadership and team management abilities.
 Excellent communication and interpersonal skills.
 Attention to detail and a strong commitment to quality.
 Ability to work under pressure and manage multiple priorities.
 Proficiency in quality management software and tools.
Work Environment:
 Primarily office-based, with regular visits to production areas and supplier sites.
 Occasional travel may be required for supplier audits and customer meetings.

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