Major Incident Manager

Job Description: This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and coordinate all the action plans, ETAs, follow-ups required to accelerate the recovery process and mitigate the...

Job description: Major Incident Manager (IC Role)This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and coordinate all the action plans, ETAs, follow-ups required to accelerate the recovery...

Job description: Major Incident Manager (IC Role)This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and coordinate all the action plans, ETAs, follow-ups required to accelerate the recovery...

Job description: Major Incident Manager (IC Role)This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and coordinate all the action plans, ETAs, follow-ups required to accelerate the recovery...

Job description: Major Incident Manager (IC Role) This role manages Severity or Major Incidents that are impacting the client on production or financial environment. The Major Incident Manager (MIM) is expected to manage and take the leadership/Ownership of the incident and coordinate all the action plans, ETAs, follow-ups required to accelerate the...

Job Description• Driving the efficiency and effectiveness of the incident management process• Monitoring the effectiveness of incident management and making recommendations for improvement• Ensuring notifications and escalations for major incidents are adhered to as defined in the major incident management process.• Manage recovery actions and IM...

Job Description• Driving the efficiency and effectiveness of the incident management process• Monitoring the effectiveness of incident management and making recommendations for improvement• Ensuring notifications and escalations for major incidents are adhered to as defined in the major incident management process.• Manage recovery actions and IM...

Job Description• Driving the efficiency and effectiveness of the incident management process• Monitoring the effectiveness of incident management and making recommendations for improvement• Ensuring notifications and escalations for major incidents are adhered to as defined in the major incident management process.• Manage recovery actions and IM...

Description and RequirementsThe ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations.Strong technical knowledge of...

Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations. Strong technical...

and RequirementsThe ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations.Strong technical knowledge of information...

Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations. Strong...

Description and Requirements The ability to manage and coordinate incident response efforts. must be able to assess and prioritize incidents, communicate effectively with stakeholders, enable and guide response efforts. Should be able to work under pressure, maintain composure, and take decisions quickly in high-stress situations. Strong technical...

Job Description : Position Purpose : Change Management, Incident Management, Problem Management as per SLAs Audit related to ITSM MIS, regulatory Reporting Direct Responsibilities : Incident, Change, problem management as per the SLAs and as defined in the procedures Logging all relevant Change/incident/Problem/service request details, allocating...

Job Summary :The ITSM Lead will play a crucial role in managing and improving IT service processes, ensuring alignment with business objectives, and enhancing the overall customer experience. The ideal candidate will have a strong background in ITIL practices, excellent leadership skills, and a proactive approach to problem-solving.Key Responsibilities :1....

Job Summary :The ITSM Lead will play a crucial role in managing and improving IT service processes, ensuring alignment with business objectives, and enhancing the overall customer experience. The ideal candidate will have a strong background in ITIL practices, excellent leadership skills, and a proactive approach to problem-solving.Key Responsibilities :1....

Job Summary :The ITSM Lead will play a crucial role in managing and improving IT service processes, ensuring alignment with business objectives, and enhancing the overall customer experience. The ideal candidate will have a strong background in ITIL practices, excellent leadership skills, and a proactive approach to problem-solving.Key Responsibilities :1....

Job Description Are you ready to grow your career in our global tech hub? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveler's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our...

Short Description · Asses business impact and urgency, declare Incident or trigger business continuity procedures or disaster recovery invocation scripts; · Manage the process of the service restoration or impact reduction; · Ensures that cross -SDO incidents are resolved effectively securing end-to-end Service Level Agreement and Service Management; ·...

Short Description · Asses business impact and urgency, declare Incident or trigger business continuity procedures or disaster recovery invocation scripts; · Manage the process of the service restoration or impact reduction; · Ensures that cross -SDO incidents are resolved effectively securing end-to-end Service Level Agreement and Service...