Associate - Payroll Services
3 weeks ago
Role
summary To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified. To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas. 100% QA to ensure the accuracy for the deliverables.
Main responsibilities
Responsible For Processing And Meeting Targets Given For The Same Responsible For Verification Of Data If Required Responsible for timely escalation of production related issues Responsible For Maintaining Accuracy Prioritises, allocates and actions daily tasks to be accomplished to meet SLA To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc Calculates, prepares and transmits manual payments and third party disbursements Suggests ways in which systems and procedures can be improved to enhance the business. Updating Process Related Reports and Documents Ensuring ISMS Compliance Of The Team Adhering To Company Policies, Rules And Regulations Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process Adhering to Work Timings, Leave Schedules
Key experience
1 year experience would be preferred PC Literacy - Word and Excel (Basic Level) Experience in SAP, WD and GreyTip is prefereable.
Skills
Good communication skills Commitment to achieve deadlines Learning Attitude
What we offer
Sophisticated career development initiatives Transparent reward and recognition schemes Innovative industry leading company Promising career growth path
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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