Area Service Incharge B

21 hours ago


Kota, India Jio Full time
  • Posted Date

02 Sep 2025
- Function/Business Area

Customer Service
- Location

Kota
- Job Responsibilities

  1. Establish and maintain the upkeep of service centers
  2. Liaison with store manager and sales team for service operations
  3. Ensure customer satisfaction to avoid escalation of issues
  4. Motivate and manage team of service center and care center personnel
  5. Responsible and accountable for service deliverables
  6. Mentor and counsel engineers whenever necessary
  7. Control the flow of incoming calls for on-site support of services
  8. Manage costs/expenses of service and care center within given
    guidelines
  9. Ensure their is adequate amount of manpower to cater to all customer
    calls
  10. Providing necessary skills/training to the team members based on
    needs and gaps
  11. Ascertain care center personnel are working in sync to support walk
    in customers
  12. Encourage the team to enhance their performance levels by
    identifying gaps and needs
  13. Education Requirement

Diploma /B.E/ B.Tech (Preferred)
- Experience Requirement

6 - 10 years in After Sales Service
- Skills & Competencies

  1. Experience in area/zone for device repair operations
  2. Geography knowledge
  3. Delegation skills
  4. Team management
  5. Market knowledge
  6. Diversity management
  7. Relationship management
  8. Domain knowledge of telecom device
  9. Expertise in field repair operations
  10. Understanding of business training requirements
  11. Location Map : Kota


  • Kota, Rajasthan, India Jio Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Posted Date02 Sep 2025- Function/Business AreaCustomer Service- LocationKota- Job ResponsibilitiesEstablish and maintain the upkeep of service centers Liaison with store manager and sales team for service operations Ensure customer satisfaction to avoid escalation of issues Motivate and manage team of service center and care center personnel Responsible...


  • Kota, Rajasthan, India Reliance Jio Infocomm Limited Full time

    Posted Date 02 Sep 2025 - Function/Business Area Customer Service - Location Kota - Job Responsibilities 1. Establish and maintain the upkeep of service centers 2. Liaison with store manager and sales team for service operations 3. Ensure customer satisfaction to avoid escalation of issues 4. Motivate and manage team of service center and care center...

  • Store Incharge

    1 week ago


    Kota, Rajasthan, India BHATIA INFRASTRUCTURES PRIVATE LIMITED Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionBHATIA INFRASTRUCTURES PRIVATE LIMITED is a construction company headquartered in Kota, Rajasthan, India. Based at 49 A, New Colony Gumanpura, the company specializes in delivering top-quality infrastructure projects. BHATIA INFRASTRUCTURES PRIVATE LIMITED has a strong reputation for excellence and reliability in the construction...

  • Store Incharge

    24 hours ago


    Kota, India BHATIA INFRASTRUCTURES PRIVATE LIMITED Full time

    Company Description BHATIA INFRASTRUCTURES PRIVATE LIMITED is a construction company headquartered in Kota, Rajasthan, India. Based at 49 A, New Colony Gumanpura, the company specializes in delivering top-quality infrastructure projects. BHATIA INFRASTRUCTURES PRIVATE LIMITED has a strong reputation for excellence and reliability in the construction...

  • Studio Assistant

    3 days ago


    kota, India PW (PhysicsWallah) Full time

    Studio Incharge Responsibilities:Studio Check in terms of Audio Quality & Video Quality on a Daily basis.Ensure that the equipment is in working order before and after use.Scheduling of Live Lectures & Recordings.Creating a Suitable Studio Atmosphere for Faculties.Working on Team Organizational Skills.Proper Management of assigned Studio.Studio Incharge...


  • Kota, Rajasthan, India beBeePharmacy Full time ₹ 6,00,000 - ₹ 10,00,000

    Job OverviewThe Pharmacy Specialist is a critical role in our organization, responsible for handling prescriptions and providing exceptional customer service.Key Responsibilities:Ensuring accurate and timely prescription fulfillmentProviding outstanding customer serviceMaintaining a well-organized and efficient pharmacy areaRequirements:While experience in a...


  • Kota, Rajasthan, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000

    Housekeeping Operations LeadPurpose: This position is responsible for overseeing the housekeeping operations to ensure exceptional cleanliness, hygiene, and aesthetic upkeep of all guest rooms, public areas, and back-of-house spaces in line with our property's standards and guest expectations.Key Organizational Relationships:Reports to: Unit Head| Corporate...


  • Kota, Rajasthan, India beBeeTransformation Full time ₹ 10,00,000 - ₹ 18,00,000

    Job Title: IT Services Market ExpertsWe are seeking a skilled IT services market expert to join our team of researchers and analysts. The successful candidate will be responsible for conducting in-depth analyses of the global IT services market, identifying trends and opportunities, and providing actionable insights to clients.This is a remote working role...


  • Kota, Rajasthan, India Lenskart Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Profile SummaryOur Area Operations Manager is responsible for developing and expanding the business in the respective area and managing the store operations across the respective area thereby increasing the customer experience.Key ResponsibilitiesDriving Sales and Customer Servicea. Driving and ensuring to meet or exceed the sales plan of the respective...


  • Kota, Rajasthan, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,50,000

    Customer Service Representative Job DescriptionWe are seeking a professional with strong communication skills, patience, and problem-solving abilities to handle customer interactions. The ideal candidate will be able to respond to customer inquiries, resolve issues, and provide top-notch service in English across various channels.Main Responsibilities:Voice...