Customer Success Manager
4 weeks ago
Customer Success Associate – TravelTech / SaaS | New Delhi: Location: New Delhi Compensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 6 Days (5 Days On-site, 1 Day WFH) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication • You will be doing PGDM along with this job role, this is mandatory and non negotiable About the Role: We’re hiring a passionate Customer Success Associate to join Atlys , a TravelTech startup that’s revolutionizing how people get visas. At Atlys , our mission is simple yet powerful — to make travel effortless and accessible for everyone. As part of our Guest Delight team , you’ll help travelers navigate the visa process smoothly, resolve their concerns efficiently, and ensure every customer interaction feels supported and seamless. This role is a work-integrated opportunity with Skill Veda , where you’ll pursue a PGDM in Customer Success & Key Account Management alongside your job. It’s designed for early-career professionals who want to build a strong foundation in Customer Success, Operations, and Process Management . What You’ll Do: Deliver exceptional customer service via calls, chat, and email . Help travelers with visa-related queries , ensuring empathy and accuracy in every interaction. Collaborate with internal teams to ensure customer issues are resolved quickly and completely. Document interactions in CRM tools to maintain transparency and accountability. Follow up with customers to confirm satisfaction and issue closure. Identify areas to improve customer experience and suggest process optimizations. Stay updated on visa policies, travel requirements, and Atlys product features. Who You Are: Graduate (postgraduates not eligible). Exceptional spoken and written English communication skills (Hindi proficiency preferred). Minimum 6 months experience in customer-facing roles (chat, voice, or email support). Strong problem-solving , attention to detail , and a customer-first attitude . Tech-savvy with experience using CRM / ticketing systems . Comfortable working rotational shifts (6 days/week, 9-hour shift with 1-hour break). Pursuing the PGDM program alongside this role is mandatory and non-negotiable. Why Join Atlys: Be part of one of India’s most exciting TravelTech startups , backed by leading global investors. Contribute directly to a product that’s transforming international travel for thousands of users. Learn from a fast-scaling SaaS team solving real-world problems. Earn industry experience while completing a PGDM in Customer Success. Fast-track your career toward roles like Customer Success Manager or Account Partner . Interested? Send your resume to with the subject line: “Application – Customer Success Associate | Atlys, New Delhi”
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Customer Success Manager
2 weeks ago
delhi, India Magnus India Consulting Services Full timeWe are hiring for a leading internet-based company with a global presence in the role of Customer success management. ResponsibilitiesOwn overall relationship with assigned customer accountsEnsure retention and satisfaction of all assigned clientsAid clients in achieving their goalsQualificationsBachelor's degree or equivalent experienceExperienced in b2c...
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Customer Success Manager
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Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAt AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...
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Customer Success Manager
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Delhi, India TLC DigiTech Pvt. Ltd. Full timeRole OverviewLead – Customer Success will be responsible for driving strong client relationships, identifying new growth opportunities within existing accounts and ensuring successful roll out and adoption of TLC’s products and services. The role demands a strategic, consultative and execution focused professional who can collaborate closely with cross...
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Customer Success Manager
2 weeks ago
Delhi, India TLC DigiTech Pvt. Ltd. Full timeRole Overview Lead – Customer Success will be responsible for driving strong client relationships, identifying new growth opportunities within existing accounts and ensuring successful roll out and adoption of TLC’s products and services. The role demands a strategic, consultative and execution focused professional who can collaborate closely with cross...
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Customer Success Manager
2 weeks ago
Delhi, India TLC DigiTech Pvt. Ltd. Full timeRole Overview Lead – Customer Success will be responsible for driving strong client relationships, identifying new growth opportunities within existing accounts and ensuring successful roll out and adoption of TLC’s products and services. The role demands a strategic, consultative and execution focused professional who can collaborate closely with cross...
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Customer Success Manager
4 weeks ago
Delhi, India Gleantap Full timeCompany Description Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role Description This is a full-time remote role for a...
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Customer Success Manager
4 weeks ago
Delhi, India Gleantap Full timeCompany Description Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role Description This is a full-time remote role for a...
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Customer Success Manager
3 weeks ago
Delhi, India ORO Labs Full timeLocation : Chennai / Bangalore / Pune(Remote with occasional travel) Employment Type : Full-Time About Us ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease...
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Customer Success Manager
20 hours ago
New Delhi, India TRDFIN Support Services Pvt Ltd Full timeJob Overview We are seeking a technically strong and customer-focused Customer Success Manager to ensure successful onboarding, adoption, and long-term value realization of technology solutions. This role bridges customers, product, engineering, and support teams to drive customer satisfaction, retention, and growth.Key Responsibilities Own and manage the...
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Customer success manager
3 weeks ago
Delhi, India ORO Labs Full timeLocation: Chennai / Bangalore / Pune(Remote with occasional travel)Employment Type: Full-TimeAbout UsORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can shorten cycle times, decrease risk...
