Customer Success Manager
4 hours ago
Customer Success Associate – TravelTech / SaaS | New Delhi: Location: New Delhi Compensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 6 Days (5 Days On-site, 1 Day WFH) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication • You will be doing PGDM along with this job role, this is mandatory and non negotiable About the Role: We’re hiring a passionate Customer Success Associate to join Atlys , a TravelTech startup that’s revolutionizing how people get visas. At Atlys , our mission is simple yet powerful — to make travel effortless and accessible for everyone. As part of our Guest Delight team , you’ll help travelers navigate the visa process smoothly, resolve their concerns efficiently, and ensure every customer interaction feels supported and seamless. This role is a work-integrated opportunity with Skill Veda , where you’ll pursue a PGDM in Customer Success & Key Account Management alongside your job. It’s designed for early-career professionals who want to build a strong foundation in Customer Success, Operations, and Process Management . What You’ll Do: Deliver exceptional customer service via calls, chat, and email . Help travelers with visa-related queries , ensuring empathy and accuracy in every interaction. Collaborate with internal teams to ensure customer issues are resolved quickly and completely. Document interactions in CRM tools to maintain transparency and accountability. Follow up with customers to confirm satisfaction and issue closure. Identify areas to improve customer experience and suggest process optimizations. Stay updated on visa policies, travel requirements, and Atlys product features. Who You Are: Graduate (postgraduates not eligible). Exceptional spoken and written English communication skills (Hindi proficiency preferred). Minimum 6 months experience in customer-facing roles (chat, voice, or email support). Strong problem-solving , attention to detail , and a customer-first attitude . Tech-savvy with experience using CRM / ticketing systems . Comfortable working rotational shifts (6 days/week, 9-hour shift with 1-hour break). Pursuing the PGDM program alongside this role is mandatory and non-negotiable. Why Join Atlys: Be part of one of India’s most exciting TravelTech startups , backed by leading global investors. Contribute directly to a product that’s transforming international travel for thousands of users. Learn from a fast-scaling SaaS team solving real-world problems. Earn industry experience while completing a PGDM in Customer Success. Fast-track your career toward roles like Customer Success Manager or Account Partner . Interested? Send your resume to with the subject line: “Application – Customer Success Associate | Atlys, New Delhi”
-
Customer Success Manager
1 week ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Innefu Labs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany Description ) Innefu Labs Pvt Ltd. is an Indian cybersecurity and artificial intelligence (AI) company headquartered in New Delhi, India. The company specializes in providing cutting-edge cybersecurity solutions, AI-driven products and services to various sectors, including government, defence, law enforcement, and enterprises. Job Description: As...
-
Customer Success Manager
4 weeks ago
Delhi, India Whatjobs IN C2 Full timeBacked by Google and fresh off our Pre-Series A fundraise, Fundamento is now expanding its Customer Success team in Delhi. Position: Customer Success Manager Location: Delhi ️ Working Days: Monday to Friday Experience Required: 2.5+ years About Fundamento We’re on a mission to reinvent how enterprises talk to their customers. At Fundamento, we’re...
-
Customer Success Manager
5 days ago
Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAt AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...
-
Customer Success Manager
1 week ago
delhi, India WATI Full timeWati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect...
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Genefied Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob descriptionCompany DescriptionGenefied is a B2B vertical SAAS company that provides innovative loyalty solutions for consumer brands, helping them build customer loyalty and enhance retention. Our cost-effective, QR code-based solutions drive customer retention and revenue growth for various industries, including Bathware, Plywood, Auto-parts,...
-
Customer Success Manager
16 hours ago
delhi, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | New Delhi:Location: New DelhiCompensation: ₹5,00,000 – ₹6,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 6 Days (5 Days On-site, 1 Day WFH)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken...
-
Customer Success Manager
12 hours ago
Delhi, India Gleantap Full timeCompany Description Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role Description This is a full-time remote role for a...
-
Customer Success Manager
3 weeks ago
Delhi, India MyClassboard Educational Solutions Private Limited Full timeJob Description Job description: - As a Customer Success Manager, you will be responsible for Managing existing clients within a designated territory. Your role will involve driving sales targets, developing sales strategies, and ensuring the overall success of the team. Roles and Responsibilities: - Develop and implement effective sales strategies and...
-
Customer Success Manager
3 weeks ago
New Delhi, India Praan Full timeAbout Praan Praan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role Overview As a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...
