
Manager/ Sr. Manager- Front Office
7 days ago
- Front Office Patient Experience a) Reduce customer complaints. b) Provide resolution of customer issues. c) Handle customer escalation. d) Monitoring all the admissions leads generated from OPD. 2. Process Improvement a) Identification of key improvement areasin front office. b) Enhance OPD Admission and Discharge process. c) Contribute in creating SOPs for front office. 3. Admissions a) To ensure highest level of patientsatisfaction at Admissions desk. b) To reduce admissions waiting TAT. c) To ensure proper coordination of patients as per specialties. d) To take initiatives in improving admissions process. 4. Estimate a) To ensure accurate estimate is given to patients as per Surgery / admission advised. b) To Tag all the estimates in the system. c) To monitor all the variances and work towards reducing the variance. 5. Internal administration a) To be responsible for implementation of pricing for the hospital. b) Provide support to the DGM & Vice President (Hospital Operations) for all administrative functions related to patient flow. c) To have complete orientation of QMS and EMS system of Hospital. d) To have complete Awareness about Disaster Management program (DMP) of the hospital. e) To comply with the service quality Process, environmental & occupational issues & policies of the respective area. f) To comply with patient safety policy. g) To ensure safe utilization of equipment and proper waste disposal system. 6. People Management and engagement a) Asses manpower requirement,skill mix required and plan effective deployment of staff. b) Prepare budgets and implement them related to Front Office manpower planning etc. c) Create KRAs at all levels. d) Install measurement mechanism. e) Understand key hurdles / obstacles and work towards eliminating the same. f) Work towards overall well-being of the team. 7. Service Culture a) To be well groomed, punctual and adhere to company policies & practices. b) Service Protocols for each role and monitor adherence. c) Get actively involved in right recruitment. d) Install review governance. e) Create reward and recognition opportunities. 8. Skilling & Training a) Conduct training need analysis for the function. b) Ensure nominations and participation of team members in all training programs. 9. Monitoring & Reporting a) Identify key performance metrics. b) Install measurement mechanism. c) Standardize reporting templates and dashboards. 10. Compliance & Internal controls a) Install control measures to avoid any audit issues. b) Create a strong cash handling process. c) Reduce any instances of compliance outages. 11. Governance a) Create a rhythm of reviews with unit heads and Head of Support Services.
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Business Growth Director
2 weeks ago
Lucknow, Uttar Pradesh, India beBeeInsurance Manager Full time ₹ 1,04,000 - ₹ 1,30,878OverviewThis role involves driving business growth through a team of insurance advisors. The ideal candidate will have experience in sales, field marketing, or insurance and possess strong leadership skills.">Key Responsibilities:",
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Front Office Executive
1 week ago
Lucknow, India Omni-Net Technologies Pvt Ltd Full timeAdmin executives are the backbone of every organization. As mentioned in the Admin Executive job description, they are responsible for ensuring the smooth functioning of the office by planning, scheduling, and executing day-to-day activities. **Job Description : Admin/Front office Executive** **Duties & Responsibilities**: - Handling various...
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Front Office Executive
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Lucknow, India Lala Jugal Kishore Construction Full timeCompany Description Lala Jugal Kishore Group has been a cornerstone of Awadhi culture since its inception in 1857, earning significant recognition. LJK Construction's future development plans include residential plots, group housings, independent villas, and commercial projects that harmonize with nature. The company's distinct advantage comes from its...
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Front Office Executive
4 hours ago
Lucknow, India Anuna Education Network (www.anuna.in) Full time**Job Summary** Job brief We are looking for a Front office executive to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. Ultimately, you should be able to ensure our front desk...
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Front Office Executive
2 weeks ago
Lucknow, India gemini continetal Full timeDear All, Greetings of the day!! Gemini continental Pvt. Ltd. is urgently looking for the below mention position. - **Front Office Executive**_ **Job Type** Full-time **Qualifications**: 12th / Graduate / IHM **Work Experience** Freshers / Experience **Location** Hazratganj **Full Job Description** We are looking for a Hotel Front Executives to...
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Front Office Executive
6 days ago
Lucknow, Uttar Pradesh, India Ravc Solutions pvt ltd. Full time ₹ 1,50,000 - ₹ 2,50,000 per yearProvide Admin Support ,performing administrative tasks like filing and handling office supplies and meeting room coordination.managing the front desk, greeting visitors, answering and directing calls, handling mail and deliveries, maintaining calendars and schedules, managing visitor logs and security,keeping the reception area organized.Managing Data Entry...
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Front Office Executive
6 days ago
Lucknow, India Ravc Solutions pvt ltd. Full timeProvide Admin Support ,performing administrative tasks like filing and handling office supplies and meeting room coordination. managing the front desk, greeting visitors, answering and directing calls, handling mail and deliveries, maintaining calendars and schedules, managing visitor logs and security, keeping the reception area organized. Managing Data...
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Front Office Executive
2 weeks ago
Lucknow, India Technique Facility Maintenance Services Pvt. Ltd. Full time**Front Office Executive** **Location: HCL, Lucknow.** **Experience: 02-06 Years** **Qualification: Any Graduate/Diploma in Hotel Management** **Responsibilities**: - Guest handling, appointments, Room booking etc. - Good team player. - Good communication - Presentable with positive attitude - Report generation - Deployment, Roster preparation, Training...
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Front Desk Manager
7 days ago
Lucknow, India Arsha infra developers Full timeKey Responsibilities: Greet visitors and clients professionally, ensuring a warm welcome to our organization. Manage front desk operations, including answering phone calls, responding to emails, and handling correspondence. Maintain accurate records of visitor logs, attendance tracking, and office communications. Schedule appointments, manage calendars, and...
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Front Office Executive
6 days ago
Lucknow, Uttar Pradesh, India 5M CORPBIZ Full time ₹ 1,08,000 - ₹ 1,32,000 per yearKey Responsibilities:Greet and attend to visitors in a professional and courteous manner.Manage all incoming calls, emails, and correspondence; route them appropriately.Maintain the reception area in a clean, organized, and presentable condition.Handle visitor records, issue visitor passes, and ensure security procedures are followed.Schedule and manage...