Functional Consultant

8 hours ago

Gurugram, India Panamoure Full time

Functional Consultant Job Description

Role: Functional Consultant (Business Central)

Years of experience: 7-10 years

Location: Spaze iTech Park, Sector49, Gurgaon, Haryana

Working Days: Monday to Friday(9 am to 6 pm)

Primary Skill :-

  • In-depth experience in Microsoft Dynamics 365 Business Central with a focus on Financial Management, CRM, and at least one end-to-end implementation projects.
  • Strong knowledge of finance and CRM modules in Business Central, including configuration and process optimization
  • Experience in requirement gathering and converting raw requirements into actionable design documents.
  • Knowledge of any add-on solution on top of NAV/BC in any domain will be good to have.
  • Demonstrable experience in effectively supporting finance teams and the ability to articulate the service demands and proposed solutions
  • Good working knowledge of business finance in a project-based environment.
  • Previous experience working in a 2nd line support position
  • Experienced with Financial Systems, including business requirements analysis and the use of an IT Service Management tools
  • A personable, approachable character will work well in this environment. Someone who can empathize and provide solutions
  • Have excellent communication, analytical and stakeholder management skills.

Good to Have:

  • Experience in Manufacturing, Supply Chain Management (SCM), and Human Capital Management (HCM) modules within Dynamics 365 or other ERP systems.
  • Knowledge of add-on solutions or customizations built on NAV/Business Central in any domain.

Must-Have:

  • At least two full lifecycle implementations of Dynamics 365 Business Central.
  • Experience in Data migration.
  • Demonstrable ability to configure, and deliver Business Central solutions that address financial and CRM business requirements.

Role & Responsibilities

  • Implement Dynamics Business Central modules like Finance, Inventory Management, Sales/Purchase Management and CRM.
  • Provide second line support of systems within the Financial Systems teams system
  • Review and maintain user requests and system changes within the IT Service Management tool.
  • Adhere to and promote business request and change management processes
  • Review and resolve workflow errors.
  • Review and resolve interface error logs.
  • Undertake unit testing and provide support for full user acceptance testing for system upgrades and fix deployments.
  • Maintain designs of third party documents produced by systems, in line with business requirements
  • Undertake configuration changes in line with business requirements and appropriate approvals
  • Undertake root cause analysis for repeating issues, and propose systems and process improvements
  • Undertake stakeholder management to recommend system solutions and improvements
  • Analyse business processes and information flows in line with business project
  • Review and refine processes to improve efficiencies as applicable with the relevant process owner
  • Deliver training to end-users on the effective utilization of Microsoft Dynamics 365 Business Central, ensuring they are fully equipped to use the system.
  • Develop and maintain training materials, user guides, and supporting documentation to facilitate ongoing learning and system adoption.

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