NOC & Service Operations Experts – Telecom (India)

2 weeks ago

India D2AI Labs Full time

Are you an expert in telecom service operations and assurance with strong knowledge of BSS and fulfilment processes ? Join us and be part of our mission to deliver high-performance, automated, and reliable networks that power the digital world.


What you’ll do
  • Manage NOC operations including monitoring, incident detection, troubleshooting, and escalation.
  • Support service operations, assurance, and fulfilment processes to ensure seamless delivery and customer satisfaction.
  • Collaborate with cross-functional teams to improve service KPIs, network reliability, and efficiency .
  • Work with BSS/OSS systems to streamline workflows, service activation, and customer management.
  • Drive automation initiatives to optimize packet core and service operations.
  • Contribute to Nokia’s innovation in next-generation telecom networks .


What we’re looking for
  • 5–10 years of experience in telecom NOC/service operations .
  • Strong knowledge of BSS/OSS processes (service fulfilment, assurance, customer experience).
  • Hands-on expertise in packet core operations (EPC/5GC) is a plus.
  • Familiarity with automation, scripting, and monitoring tools .
  • Excellent troubleshooting and incident management skills.
  • Strong communication and collaboration in global teams.


Why join us?
  • Be part of Nokia’s telecom innovation journey .
  • Work on service operations and assurance for mission-critical networks.
  • Shape the future of automation and digital transformation in telecom .
  • Career growth in a global, technology-driven organization .


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