Technical Operations Manager
3 weeks ago
4S Advisory | Urgent requirement for a leading financial services company in Hyderabad.
Position : TechOps Manager.
Monday to Friday.
Timings : 9 am to 6 pm.
Location : Hyderabad.
Job Summary :
The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices.
The ideal candidate will be a technical leader capable of managing a team to ensure our technology infrastructure's reliability, availability, and performance.
Key Responsibilities :
- Team Leadership and Management : Lead and mentor a team of DevOps, SecOps, Linux Engineers, DBA's, network engineers, and other technical staff.
- Infrastructure Management : Oversee the design, deployment, and maintenance of the company's IT infrastructure, including servers, networks, and cloud services.
- Incident and Problem Management :
- Lead the response to critical incidents, acting as a technical lead during service disruptions.
- Ensure root cause analyses are conducted and that the results are used to prevent future incidents.
Strategic Planning and Optimization :
- Contribute to the strategy and planning of infrastructure improvements and investments.
- Optimise existing infrastructure for cost, performance, and security.
Security and Compliance :
- Ensure infrastructure is compliant with relevant industry standards and regulations.
- Collaborate with security teams to ensure the organisation's infrastructure is secure and risks are mitigated.
Documentation and Knowledge Sharing :
- Ensure the creation and maintenance of system documentation.
- Promote a culture of knowledge sharing and documentation within the team.
Required Qualifications :
- Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent experience.
- 8+ years of professional experience in IT operations or infrastructure roles, with at least 3 years in a leadership or managerial capacity.
- Deep technical knowledge of server hardware, operating systems (Linux/Windows), networking, and cloud services (AWS, Azure, GCP, etc.
- Strong analytical, problem-solving, and decision-making skills.
- Proven ability to manage and lead a diverse team, including remote members.
- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders.
- Ability to work on-call as needed and respond to emergencies promptly.
- Experience with high transactional e-commerce platforms.
Preferred Qualifications :
- Relevant certifications (i.e., ITIL, PMP, AWS Certified Solutions Architect, Cisco CCNA/CCNP).
- Experience with infrastructure-as-code tools (i.e., Terraform, Ansible).
- Experience in a highly regulated industry (i.e., finance, healthcare) is a plus.
Benefits :
- Competitive salary and performance-based bonuses.
- Ongoing professional development opportunities and certification support.
- Flexible work hours and remote work options.
- Vibrant company culture.
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