Technical Support Operations Manager

About UsAt ServiceNow, we believe that the future of work should be more human-centric. Our intelligent cloud-based platform helps organizations connect people, systems, and processes to drive business outcomes. As a leader in the industry, we're committed to making the world work better for everyone.Job SummaryWe're seeking a seasoned Technical Support...

**Job Overview:**Collabera GTC is a dynamic and innovative company looking for a Support Operations Manager to join our team. As a Support Operations Manager, you will be responsible for leading a team of support engineers who resolve technical problems.Key Responsibilities:Improving customer experience through technical supportManaging case...

Job OverviewAmbitious and experienced professionals are sought to join our team as Technical Operations Manager. This is a unique opportunity to lead a team of skilled support engineers in providing exceptional technical support to customers.Key Responsibilities:Manage the day-to-day operations of the shift, ensuring the team is staffed and SLA commitments...

Manager- Technical SupportVOIP, Contact Center and Data NetworkingExperience/Skills Required:Overall work-experience of 10+ years, Strong people management expertise of at least 4 - 5+ years in technical support management roles.Strong Experience in managing technical support professionals.Experience with support tools and phone systems.Excellent written and...

Amazon's technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

Job DescriptionDescriptionAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is...

Amazon's technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You will be surrounded by...

Job DescriptionDescriptionAmazons technology business is carrying on that tradition while leading the world in Cloud technologies. As a member of the AWS Support team in AWS India, you will be at the forefront of this transformational technology with interactions with leading companies in this space and engineers within Amazon developing the capability. You...

Company OverviewServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.Job DescriptionThis role involves leading...

Tata Consultancy Services is hiring a Technical Operations Manager to lead our technical operations team. As a technical expert, you will be responsible for overseeing the implementation and maintenance of our technical infrastructure, including cloud-based systems and software applications.We are looking for individuals with experience in technical...

Job DescriptionThe Support Operations analyst role within the Global Command Centre is a pivotal first line support position in Technology at Entain. This role represents everything that GCC stands for and wants to achieve as the face of our team.Key ResponsibilitiesManage tickets for GCC, ensuring correct data entry and triageRespond to Teams channels and...

Position : TechOps Manager Timings : 9 am to 6 pm Location : Hyderabad Job Summary : The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices. The ideal candidate will be a technical leader capable of managing a team to...

Job DescriptionWhat you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.Lead efforts to hire, develop, and build a technical team.Oversight and participation in Change Management as it relates to Customer Support.Leading by...

Job DescriptionWhat you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.Lead efforts to hire, develop, and build a technical team.Oversight and participation in Change Management as it relates to Customer Support.Leading by...

Job DescriptionWhat you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPI's and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.Lead efforts to hire, develop, and build a technical team.Oversight and participation in Change Management as it relates to Customer Support.Leading by...

Job DescriptionCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...

Job DescriptionCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent...

Position : TechOps ManagerTimings : 9 am to 6 pmLocation : HyderabadJob Summary :The TechOps Team Lead will play a pivotal role in managing and guiding the technical operations team in India. This role requires deep knowledge of infrastructure management and best practices. The ideal candidate will be a technical leader capable of managing a team to ensure...