Customer Support Specialist
3 days ago
About ReframeReframe is the #1 app to help people cut back or quit drinking by combining neuroscience, psychology, and real human support. We’re on a mission to help millions transform their relationship with alcohol and live more empowered, connected, and fulfilling lives.At Reframe, we believe recovery and transformation look different for everyone and so does great support. That’s where you come in.About the RoleWe’re looking for a Customer Support Specialist who doesn’t just answer tickets , you solve problems, bring empathy, and make someone’s day better with every interaction. This role is perfect for someone who loves their job, thrives on helping others, and feels energized by the small wins that create big impact.As a core member of our support team, you’ll be on the frontlines of the Reframe experience : answering user questions, troubleshooting app issues, and ensuring every Reframer feels heard and supported. You’ll also work cross-functionally with product, engineering, and coaching teams to continuously improve our platform and user experience.What You’ll Do- Respond to customer inquiries via email, in-app chat, and other support channels with empathy, clarity, and efficiency - Troubleshoot technical issues, bugs, and user concerns and communicate solutions clearly - Track common issues and flag trends to help improve the platform experience - Collaborate with product and tech teams to escalate user feedback and find better solutions - Serve as the voice of the customer, advocating for their needs across internal teams - Maintain internal knowledge bases and help docs - Jump into team meetings and contribute ideas for how we can make Reframe even betterYou’re a Great Fit If You- LOVE HELPING PEOPLE - Thrive in a fast-paced, mission-driven environment - Are an excellent communicator (written and verbal) with high emotional intelligence - Are a natural problem-solver who loves untangling confusion and creating clarity - Are tech-savvy and quick to learn new tools and systems - Are organized, dependable, and responsive, your follow-up game is strong - Take initiative and own your work, but love collaborating as part of a team - Feel energized working at the intersection of wellness, tech, and behavior change - Open to recent graduates or candidates with 1+ years of experience in a customer-facing roleBonus Points If You- Have previous customer support or community experience in a tech or wellness company - Have a personal interest in mental health, coaching, recovery, or behavior change - Are excited about Reframe’s mission and want to help us grow - Hold a Master’s degree from an accredited university in the United States - Are based in IndiaWhy Join Reframe?- Be part of a passionate, mission-driven team changing lives at scale - Work in a high-impact role where your voice and ideas are valued - Join a collaborative and supportive workplace where people truly love what they do - Competitive salary + growth opportunities
-
Customer Support Specialist
3 days ago
New Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
-
Customer Support Specialist
7 days ago
New Delhi, India Scry AI Full timePosition:Customer Support Specialist Location:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Sales Specialist
2 weeks ago
New Delhi, India Bring My Customer Full timeCompany DescriptionBringMyCustomer.com is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist...
-
Customer Support Specialist
3 days ago
New Delhi, India Anchor Operating System Full timeAnchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...
-
Customer Support Specialist
1 week ago
New Delhi, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
-
Customer Support Specialist
1 week ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
Customer Support Specialist
7 days ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
-
Customer Support Specialist
3 days ago
Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
-
Customer Support Specialist
4 days ago
Delhi, India TUTOADDA Full timeRole DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...
-
Customer Support Specialist
3 weeks ago
New Delhi, India Atarim Full timeAtarim.io is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely solutions will be...
