QBrainX - ServiceNow Business Analyst
4 weeks ago
Job Title : ServiceNow Business Analyst
Experience : 5 to 8 years
Location : Coimbatore (Onsite for 3 months, then Remote)
Employment Type : Fulltime
Immediate joiner is Preferred.
Job Description :
We are seeking a highly skilled ServiceNow Business Analyst with 5 to 8 years of experience to join our team in Coimbatore. The initial engagement will be onsite for 3 months, followed by a remote work arrangement.
Key Responsibilities :
- Collaborate with stakeholders to understand business needs and translate them into detailed user stories and requirements.
- Work closely with development teams to ensure seamless implementation of ServiceNow solutions.
- Conduct requirement gathering sessions, gap analysis, and process documentation.
- Strong experience in ServiceNow Projects, with expertise in ITSM and additional modules (a plus).
- Define and document Business Analysis (BA) processes and ensure adherence to best practices.
- Work with cross-functional teams to drive ServiceNow implementations and enhancements.
- Provide training and support to end-users as needed.
Requirements :
- 5 to 8 years of experience as a Business Analyst in ServiceNow projects.
- Strong understanding of ServiceNow ITSM and additional modules (preferred).
- Expertise in BA processes, requirement gathering, documentation, and user story creation.
- Experience working in Agile/Scrum environments.
- Excellent communication and stakeholder management skills.
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