ServiceNow Service Portal Developer
2 weeks ago
Job Title : ServiceNow Service Portal Developer
Job Location Options : Coimbatore/Hyderabad/Remote
Experience Required : 5+ years
Job Type : Full-Time
Availability : Immediate Joiner/someone who can join us within 15 to 30 days is preferred.
Job Description :
Responsibilities :
- Design, develop, and implement ServiceNow Service Portal solutions tailored to meet business requirements and enhance user experience.
- Customize and configure ServiceNow Service Portal widgets, pages, and themes to align with organizational standards and user needs.
- Work closely with stakeholders to gather and analyze requirements, providing expert guidance on ServiceNow capabilities and best practices.
- Collaborate with cross-functional teams, including IT, business analysts, and end-users, to ensure seamless integration and functionality of Service Portal components.
- Troubleshoot and resolve issues related to Service Portal functionality, performance, and user experience.
- Develop and maintain documentation for Service Portal design, configuration, and customization processes.
- Stay up-to-date with the latest ServiceNow features, trends, and best practices to ensure the delivery of cutting-edge solutions.
Requirements :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of hands-on experience in ServiceNow Service Portal development, including custom widget development and UI/UX design.
- Strong proficiency in JavaScript, HTML, CSS, and AngularJS.
- Experience with ServiceNow's Service Portal framework, including the creation and customization of widgets, pages, and themes.
- Solid understanding of ServiceNow's overall architecture and integration capabilities.
- Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
- Excellent problem-solving skills and a proactive approach to identifying and addressing issues.
- Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
Preferred Skills :
- ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) certifications.
- Experience with REST/SOAP APIs and integrations with external systems.
- Knowledge of Agile methodologies and project management practices.
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