Senior Field Applications Engineer
3 weeks ago
WHAT YOU'LL DO:
Become an expert user of the Hivemind enterprise software stack. Provide technical support and training to customers. Develop AI & Autonomy applications using the Shield AI enterprise software development kit. Assist the sales team in pre-sales activities, , demos. Assist in post-sales deployment and integration of Shield AI enterprise software products. Develop and maintain technical documentation and training materials. Troubleshoot and resolve technical issues. Help customers debug software/API integration issues. Collaborate with the engineering team to address customer feedback and improve products. Stay at customer sites for extended periods of timeREQUIRED QUALIFICATIONS:
Bachelor’s degree in Engineering, Computer Science, or a related field. 4+ years of experience of industry experience or 2+ years of experience plus a master's degree. Ability to travel and stay deployed at customer sites across India. Ability to travel to USA for up to 3 months at a time for training. 3+ years of experience in an integration/applications engineering role. 2+ years of experience working in a startup environment. Strong technical background in software engineering. Strong proficiency in writing modern C++ code. Intermediate proficiency in writing Python code. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability converse fluently in Hindi and English. Our international team members are employed through our Employer of Record (EOR) and receive a comprehensive international benefits package on top of base salary. For full details on compensation and benefits, please consult your talent acquisition partner.-
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