Regional SST Lead
2 days ago
Job Title: Regional Lead – Student SupportLocation: Chhatrapati SambhajinagarCity in MaharashtraType: Full-Time, In-OfficeJob SummaryThe Regional Lead – Student Support plays a critical leadership role in ensuring consistent, high-quality student support services across multiple locations which are offline centers. This role involves overseeing support teams, implementing best practices, driving continuous improvement, and ensuring alignment with institutional policies and student success goals. The ideal candidate is an experienced student support professional with excellent communication skills, strong operational knowledge, and a passion for mentoring teams to deliver exceptional student experiences.Key ResponsibilitiesTeam Leadership & OversightSupervise and channelize the flow and coordination & guide the Student Support Members across all the offline centers.Provide coaching, performance feedback, and ongoing training to support teams.Conduct regular audits of service quality, ticket resolution, and SOP adherence.Strategic Support CoordinationMonitor regional trends in student issues and proactively suggest solutions or policy updates.Align support activities with the institution’s mission and service standards.Coordinate with internal departments (academics, IT, operations) to escalate and resolve complex student concerns.Operational ExcellenceEnsure uniform implementation of SOPs across all centers.Manage the effective use of tools like Freshdesk, analyzing performance data to improve resolution times and satisfaction rates.Set and track KPIs for regional support performance.Communication & CollaborationServe as a key communication bridge between support staff, management, and institutional leadership.Organize and lead regular meetings with support teams to share updates, challenges, and best practices.Handle high-level escalations and ensure timely resolution of sensitive cases.Training & Quality ImprovementLead onboarding and skill-building programs for new hires and internal promotions.Identify process inefficiencies and initiate improvements for enhanced student experience.Documentation & ReportingEnsure accurate record-keeping and documentation of all support activities.Generate regional reports on support metrics, feedback trends, and issue categories.QualificationsBachelor’s degree in any discipline; Master’s degree is a plus.Minimum 2–4 years of experience in student support or a similar customer-facing role, with at least 1 year in a supervisory or team lead position.Strong command of English and regional languages (preferred).Proficiency in Freshdesk, CRM tools, Excel formulas, and analytics dashboards.Proven leadership and mentoring skills.Strong organizational, problem-solving, and interpersonal abilities.Commitment to delivering a high-quality, empathetic student experience.
-
Regional Hr
2 weeks ago
Kurnool, India White Force Full timeJob description About Muthoot Group : The Muthoot Group, is today a household name in India. It consists of 18 diversified divisions and is spread across the nation through over 5881+ branches with a global presence in 6 other countries. Over 253,000 customers transact with The Muthoot Group every day. The Group, since inception in 1887 has served over 48...
-
Regional Hr
1 week ago
Kurnool, India White Force Full timeJob description About Muthoot Group : The Muthoot Group, is today a household name in India. It consists of 18 diversified divisions and is spread across the nation through over 5881+ branches with a global presence in 6 other countries. Over 253,000 customers transact with The Muthoot Group every day. The Group, since inception in 1887 has served over 48...
-
Business Development Lead
1 week ago
Kurnool, India Reliance Consumer Products Limited Full timeRole: Business Development Lead- Energy DrinksKey Accountabilities:Formulate business plans for state/ assigned area for managing top line growth Create processes that support business partners in realizing their interests (ROI/ Claim Settlement) Manage & Guide the team to deliver desired results Sales Planning : Work closely with Regional Manager and NHQ to...
-
Business Development Lead
1 week ago
Kurnool, India Reliance Consumer Products Limited Full timeRole: Business Development Lead- Energy DrinksKey Accountabilities:Formulate business plans for state/ assigned area for managing top line growth Create processes that support business partners in realizing their interests (ROI/ Claim Settlement) Manage & Guide the team to deliver desired results Sales Planning : Work closely with Regional Manager and NHQ to...
-
State Lead
3 days ago
Kurnool, Andhra Pradesh, India RGBSI Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob SummaryThe State Lead - Quality (Wind Projects & O&M) will be the primary custodian of all Quality Assurance and Quality Control (QA/QC) activities for wind farm construction projects and the ongoing Operation & Maintenance (O&M) activities within the assigned state/region. This critical leadership role requires a seasoned professional with extensive...
-
Motion & Post Production - Lead
2 weeks ago
Kurnool, India Tag Full timeWHAT YOU OFFER US We are seeking an accomplished and hands-on Motion & Post-Production Lead to shape and elevate the craft of motion design, CGI, and post-production within one of the world’s most advanced global creative production hubs. This role combines creative craftsmanship with technical leadership, ensuring high-end delivery across motion graphics,...
-
Recruiter
2 weeks ago
Kurnool, India Randstad Enterprise Full timetalent advisorabout randstad enterpriseAs the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value andagility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and marketinsights with smart technologies and deep people expertise. Our...
-
Hr Recutier
2 weeks ago
Kurnool, India White Force Full timeJob description 130 years of unblemished business excellence providing services to millions of underserved Indians leading to Financial Inclusion even in the most remote and rural areas of the country. Since its inception, The Muthoot Group has been transforming lives of millions of Indians across the country, giving wings to their dreams and creating...
-
Hr Recutier
1 week ago
Kurnool, India White Force Full timeJob description 130 years of unblemished business excellence providing services to millions of underserved Indians leading to Financial Inclusion even in the most remote and rural areas of the country. Since its inception, The Muthoot Group has been transforming lives of millions of Indians across the country, giving wings to their dreams and creating...
-
Sales Executive
1 week ago
Kurnool, India Wepitch Full time**Sales Executive - Rayalaseema (Kurnool Location)** **Job Title**: Sales Executive - Steel/Steel Pipes **Location**: Kurnool, Rayalaseema, Andhra Pradesh **Industry**: Steel, Steel Pipes **Key Responsibilities**: - Develop and manage sales for steel and steel pipes in the Rayalaseema region. - Identify and engage new clients while maintaining...
