Platform Support Engineer
3 days ago
Job Summary :We are seeking a skilled Support Engineer with 4-10 years of experience, specializing in the Apigee Hybrid platform. This role involves applying SRE principles to ensure the reliability, availability, and performance of our API gateway and middleware systems. Key responsibilities : - Include advanced troubleshooting, defining monitoring standards, utilizing Kubernetes (AKS, OpenShift) for platform stability, and providing technical guidance and mentoring to the support team.Key Responsibilities and Technical Deliverables :API Platform Support: Provide Strong experience in Apigee Hybrid support, including deployment, configuration, maintenance, and complex troubleshooting of the control plane and runtime environment.SRE Principles and Operations: Apply SRE- Support, Monitoring, and Troubleshooting methodologies to mission-critical API services. Focus on reducing toil and improving reliability through automation.Middleware Support: Manage and provide Middleware support for integration technologies and enterprise service buses connected to the API management layer, ensuring robust data flow and connectivity.Container Orchestration: Possess fundamental Knowledge of Kubernetes (AKS, OpenShift) to effectively monitor, troubleshoot, and manage the underlying infrastructure hosting the Apigee Hybrid runtime.Monitoring and Observability: Implement and maintain comprehensive monitoring and alerting systems to track key API metrics, identify bottlenecks, and proactively address performance degradation or failures.Incident Management: Lead the resolution of critical incidents related to API gateway availability, security, and performance, ensuring timely communication and detailed root cause analysis.Mentoring and Training: Provide Mentoring experience and technical guidance to junior team members, raising the overall skill level of the support function in API management and cloud-native practices.Documentation: Create and maintain detailed runbooks, knowledge base articles, and operational documentation for the API platform. Mandatory Skills & Qualifications :Experience : Overall, 4 to 10 years of experience in IT support, DevOps, or SRE roles.API Management : Strong experience in Apigee Hybrid.Reliability Engineering : Expertise in SRE- Support, Monitoring, Troubleshooting practices.Integration : Proven experience in Middleware support.Containerization : Knowledge of Kubernetes (AKS, OpenShift).Leadership : Mentoring experience or strong evidence of technical guidance provided to peers/juniors.Preferred Skills :- Hands-on experience with cloud providers (GCP is highly preferred given Apigee).- Experience with Prometheus, Grafana, or equivalent monitoring stacks.- Proficiency in scripting (e.g., Python, Bash) for automation tasks.- Knowledge of API security standards (OAuth, JWT, API Key validation). (ref:hirist.tech)
-
It Support Engineer
4 weeks ago
Pune, Maharashtra, India Platform 9 Full timeAbout Us Platform9 A Better Way to Go Cloud Native Platform9 is a leader in simplifying enterprise private clouds Our flagship product Private Cloud Director turns existing infrastructure into a full-featured private cloud Enterprise IT teams can manage VMs and containers with familiar GUI tools and automated APIs in a private secure environment Enterprises...
-
Platform Support Engineer
18 hours ago
Pune, India Peoplefy Full timeDescription :Role OverviewThe Integration - API Management Platform Support Engineer is a key technical role requiring 4 to 12 years of overall experience, with a minimum of 3 years dedicated to Middleware support, Apigee Hybrid, Configuration, Installation, and Kubernetes.Based in Hinjewadi, Pune, this position is critical for maintaining the stability,...
-
Platform Engineer
6 days ago
Pune, India Persistent Systems Full timeAbout Position:We are seeking a highly skilled and experienced Platform Engineer to join our Team. The ideal candidate will bring deep expertise in cloud-based data engineering, healthcare data modeling, and consulting, with a strong background in Azure, Databricks, Azure Data Factory (ADF), SQL, and Platform engineering.- Role: Platform Engineer- Location:...
-
Platform Engineer
5 days ago
Pune, India Persistent Systems Full timeAbout Position:We are seeking a highly skilled and experienced Platform Engineer to join our Team. The ideal candidate will bring deep expertise in cloud-based data engineering, healthcare data modeling, and consulting, with a strong background in Azure, Databricks, Azure Data Factory (ADF), SQL, and Platform engineering.- Role: Platform Engineer- Location:...
-
Platform engineer
2 days ago
Pune, India Persistent Systems Full timeAbout Position:We are seeking a highly skilled and experienced Platform Engineer to join our Team. The ideal candidate will bring deep expertise in cloud-based data engineering, healthcare data modeling, and consulting, with a strong background in Azure, Databricks, Azure Data Factory (ADF), SQL, and Platform engineering.- Role: Platform Engineer- Location:...
-
Platform Engineer
1 week ago
pune, India Acoustic Full timeAcoustic is seeking a Platform Engineer with deep expertise in AWS, Linux, and infrastructure automation to join our Platform Engineering team. In this role, you will design, implement, and support highly available, secure, and scalable cloud environments. The ideal candidate has extensive hands-on experience with AWS, EKS, Terraform, and Ansible, and...
-
Senior Platform Engineer
3 weeks ago
Pune, India ElementSkill Full timeWe are seeking an experienced Senior Platform Engineer to lead and manage platform infrastructure, ensuring reliability, scalability, and security. The role involves implementing best practices, driving automation, and supporting continuous improvement across platform engineering and operations. You will mentor and collaborate with engineering teams and...
-
Platform Engineer
24 hours ago
Pune, India Persistent Systems Full timeAbout Position: We are looking for platform engineer with hands on experience with kubernates, grafan, cloud with python.Role: Platform EngineerLocation: All Persistent LocationsExperience: 8 to 13 yrsJob Type: Full Time EmploymentWhat You'll Do: Build reusable workflows using Go, empowering developers to provision infrastructure, deploy applications, manage...
-
Pune, Maharashtra, India Acronotics Full time ₹ 6,00,000 - ₹ 18,00,000 per yearWe are looking for an experienced AWS Infrastructure Support Engineer to lead the operational support and enhancement of the RPA platform hosted on AWS. The ideal candidate will have strong expertise in AWS services, infrastructure management, and platform support, with either hands-on RPA experience or a strong interest and willingness to learn RPA tools...
-
Platform Engineer
7 days ago
Pune, India Persistent Systems Full timeAbout Position: We are seeking a highly skilled and experienced Platform Engineer to join our Team. The ideal candidate will bring deep expertise in cloud-based data engineering, healthcare data modeling, and consulting, with a strong background in Azure, Databricks, Azure Data Factory (ADF), SQL, and Platform engineering. Role: Platform Engineer Location:...
