Manager- Shared Service Center
4 days ago
Job Title:Manager- Shared Service Center (SSC)Location:Pune, India Function:Shared Service Operations - Sales Support, Finance, Product Development Reports To:Head- Digital Transformation BGEU1. Job Purpose: The Manager- Shared Service Center (SSC) is responsible for establishing, leading, and ensuring the effective functioning of the SSC in Pune, India. The role oversees service delivery in sales support, finance, and product development for European operations, ensuring operational excellence, process standardization, and high client satisfaction. The position partners closely with the Head of Digital Transformation to align SSC objectives with overall business goals and drive continuous improvement initiatives across all service domains.2. Key Responsibilities (Main Activities): • Establish and manage the SSC, including team hiring, training, and performance management. • Collaborate with the Head of Digital Transformation to align SSC activities with corporate strategy and transformation goals. • Standardize processes, implement efficient workflows, and manage change initiatives effectively. • Monitor and report on key performance indicators (KPIs) to ensure service quality and target achievement. • Drive continuous improvement and innovation to enhance service efficiency and customer satisfaction. • Maintain strong relationships with European business partners, ensuring effective communication and understanding of business needs. • Oversee sales support operations, ensuring timely and quality assistance to European teams. • Manage finance operations including accounts receivable/payable and financial reporting. • Coordinate with product development teams to deliver design and simulation support for ongoing projects.3. Qualifications & Experience Requirements: Education:Bachelor’s Degree in Business Administration, Management, Finance, or related field; MBA preferred. Experience:More than Seven years in managing a Shared Service Centre or equivalent setup, with at least three plus years in a leadership role. Prior experience in the automotive industry or global service operations or GCC is highly desirable.4. Functional / Technical Skills: • Strong leadership and team management capabilities. • Expertise in process design, standardization, and performance improvement. • Proficiency in at least one function area – Sales Support, Finance, or Product Development. • Ability to collaborate effectively with international teams and stakeholders. • Excellent interpersonal, communication, and presentation skills. • Strong analytical mindset with experience in KPI tracking and reporting. • Working knowledge of SAP R3/S4/HANA and MS Office (including Teams).5. Essential Competencies: • Strategic thinking with hands-on execution capability. • Strong ownership and result orientation. • Effective cross-cultural communication and stakeholder management. • Capability to lead transformation and manage organizational change. • Focus on continuous improvement and operational excellence.
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Center Manager
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Center Manager
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New Delhi, India Ferty9 Fertility Center Full timeJob Type:Full-TimeReports To:GM – Operations Locations Hiring:Kukatpally | Secunderabad | VijayawadaAbout Ferty9 Fertility Center Ferty9 is one of South India’s leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by...
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Center Manager
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New Delhi, India Target Full timeAbout us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices...
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Service Center Manager
4 weeks ago
New Delhi, India Target Full timeAbout us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices...
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New Delhi, India CBTS Full timeHuman Resources Shared ServicesLooking for 1+ Experience Resource.Interested can share resume to hemamalini.dhanasekaran@cbts.comWork Location: Chenani/ HybridJob BriefIn this role, professionals are responsible for:- Handling employee queries related to services and policies. - Processing HR transactions, including benefits administration and payroll. -...
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Shared Services
4 days ago
New Delhi, India CBTS Full timeHuman Resources Shared ServicesLooking for 1+ Experience Resource.Interested can share resume to hemamalini.dhanasekaran@cbts.com Work Location: Chenani/ HybridJob BriefIn this role, professionals are responsible for: Handling employee queries related to services and policies. Processing HR transactions, including benefits administration andpayroll....
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