Branch Manager
2 weeks ago
JOB SUMMARY:
A Branch Manager ( General Manager), is responsible for overseeing the end to end operations of a branch for a company. Their duties include driving the sales targets for the branch, ensuring optimum staffing, day to day branch operations, budgeting & expense management and Customer relations and services.
Duties And Responsibilities:
As the one responsible for managing all operations of a particular branch, a Branch Manager has various duties and responsibilities. Here are some of them:
- Setting and achieving the branchs business goals. - Plan sales strategies and achieve branch business targets in terms of number of agents productivity new premium persistency of business
- Hiring, training and evaluating branch employees to enhance productivity of the field force through effective people management.
- Recommend product and process improvement to the company to enhance efficiencies and customer satisfaction.
- Branch budgeting, opex management and ensuring profitability of the branch. Taking all managerial and financial decisions on behalf of the company for the branch
- Drive sales promotional activities in order to achieve the business numbers.
- Ensuring smooth operations of the branch & adheres to organisations policies & statutory laws.
- Nurturing relationships with customers, vendors and the community including customer handling & customer satisfaction scores as benchmarked by the & Competency :
- Bachelor's degree in any discipline with a preference for Masters in Business Administration.
- 7-10 years of experience in Agency insurance sales / Banking with team management experience
- Age must be below 35 years
- Excellent communication, relationship management skills
- High on result orientation, strategic thinking & customer orientation with an entrepreneurial mindset.
(ref:iimjobs.com)-
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