Inspire Infosol

Join Our Team - IT Lead Engineer (Hyderabad) | Openings : 01

Job description :

Are you a technically skilled, strategic, and hands-on IT professional ready to take the lead? If you thrive in managing complex infrastructure, champion security and performance, and have a passion for guiding teams toward excellence - we want to hear from you

Are you a technically skilled, strategic, and hands-on IT professional ready to take the lead? If you thrive in managing complex infrastructure, champion security and performance, and have a passion for guiding teams toward excellence - we want to hear from you

We're looking for an IT Lead Engineer who can own and optimize our IT landscape-from on-premises networks to cloud services, enterprise email platforms, and endpoint security. If you're excited about solving real-world challenges, leading technical initiatives, and making a tangible impact on business operations, this is your opportunity to shine.

Join us on our mission to build robust, secure, and scalable IT systems that power innovation and operational success. Apply today and be part of a future-focused team that values initiative, integrity, and expertise.

Please note that only shortlisted candidates will be contacted for further steps in the recruitment process. We value your interest and understanding.

Job Title : IT Lead Engineer

Location : Hyderabad, Telangana, (Local candidates only) Work from Office Mandatory, May require travel to client sites within India/abroad as per the business requirements.

Employment Type : Full-time

Department : Information Technology / Engineering

Job Summary :

The IT Lead Engineer is responsible for the strategic planning, implementation, and maintenance of the organization's IT infrastructure, including on-premises systems, cloud services, and enterprise email platforms. This role combines technical depth with leadership in systems engineering, network management, and end-user support across diverse environments.

Key Responsibilities :

Infrastructure & Systems Management :

Design, deploy, and manage on-premises systems, including :

Network architecture : switches, routers, firewalls, VLANs

Network infrastructure : structured cabling, access points, bandwidth optimization

Servers : Windows/Linux, virtualization (VMware/Hyper-V), domain controllers

Power backup systems : UPS, inverters, generator integration

Data & application backup : automated backup solutions, disaster recovery planning & BCP

Endpoint Security & Asset Protection :

- Deploy and manage Sophos Endpoint Protection across all IT assets using Sophos Central

- Monitor threats, enforce policies, and manage licenses

Enterprise Email Administration :

Manage multi-tenant enterprise email environments for the company and its clients across :

Google Workspace : domain setup, MX record configuration, routing policies

Zoho Mail : split delivery, coexistence with other platforms

Microsoft 365 : internal relay domains, send connectors, hybrid routing

- Configure SPF, DKIM, and DMARC records for secure email delivery

- Ensure seamless coexistence and routing between platforms using split delivery and catch-all policies

Web Hosting & Database Management :

- Administer web servers (IIS, Apache) and SQL databases

- Perform backups, optimize performance, and manage hosting platforms like cPanel and GoDaddy

Desktop & End-User Support :

Lead the desktop support team for :

Windows laptops : OS deployment, patching, antivirus, device policies

macOS systems : MDM configuration, security compliance, performance optimization

Oversee IT asset management and lifecycle tracking

Technical Leadership :

- Architect and maintain hybrid infrastructure (on-prem + cloud)

- Evaluate and implement new technologies to improve system reliability and scalability

- Ensure compliance with security standards and data protection regulations

Project & Team Management :

- Plan and execute IT infrastructure upgrades and rollouts

- Mentor junior engineers and support staff; conduct performance reviews

- Coordinate with vendors and service providers for hardware/software procurement and support

IT Service Management (ITSM) :

- Set up and manage ITSM processes using tools like ManageEngine ServiceDesk Plus

- Design and automate workflows for incident, problem, change, and asset management

- Implement service catalogs, SLAs, and self-service portals

- Monitor service delivery performance and generate actionable insights

- Align IT services with business goals using ITIL-based best practices

Stakeholder Communication :

- Collaborate with business units to align IT initiatives with operational goals

- Provide regular updates to leadership on system health, risks, and improvement plans

Required Skills & Qualifications :

Qualification Details :

Education - Bachelor's or Master's in Computer Science, Engineering, or related field

Experience - 5+ years in IT infrastructure and support, with 2+ years in a leadership role

Technical Skills - Networking (TCP/IP, DNS, DHCP), Windows Server, Linux, virtualization, backup solutions, email routing, endpoint management

Soft Skills : Leadership, communication, troubleshooting, documentation, and vendor management

Preferred Qualifications :

- Certifications : CCNA, MCSE, ITIL, JAMF, or equivalent

- Experience with hybrid cloud environments (Azure/AWS)

- Familiarity with compliance standards (ISO 27001, GDPR)

What We Offer :

- Competitive compensation and performance incentives

- Dynamic work environment with cutting-edge technologies

- Professional development and certification support

- A culture of innovation, collaboration, and ownership