Quince - Global People Operations Manager
2 weeks ago
OUR STORY:
- Quince was started to challenge the existing idea that nice things should cost a lot.
- Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES: EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS.
- Quality shouldn't be a luxury.
- We're proud of our mission to bring the world's highest quality goods to people at affordable prices.
- QUALITY IS MORE THAN MATERIALS:
- True quality is a combination of premium materials and high production standards.
- WE FOCUS ON THE ESSENTIALS.
- From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
- WE'RE INNOVATING TO MAKE UNREAL PRICES A REALITY.
- Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
- ALWAYS A BETTER DEAL.
- We believe in real price transparency, for both our customers and factory partners.
- This way, everyone gets a better deal.
- FAIR FACTORIES.
- We are committed to working with factories that meet the global standards for workplace safety and wage fairness.
OUR TEAM AND SUCCESS:
- Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies.
- You'll work with a team of world-class talent from Stanford GSB, Google, D.
- Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
Responsibilities:
Strategic Global HR Process Development:
- Design, implement, and optimize end-to-end global HR processes, including but not limited to onboarding, offboarding, performance management, and employee engagement.
- Collaborate closely with leadership and cross-functional teams to ensure HR processes align with business objectives and foster a positive employee experience.
Policy and Procedure Establishment:
- Custodian of comprehensive HR policies and procedures that adhere to global regulations and best practices.
Rippling/ HRIS Tool Expertise:
- Possess in-depth knowledge of Rippling or similar HRIS tools to streamline and automate HR processes.
- Configure, implement, and maintain the Rippling platform to support global HR operations.
- Provide training and ongoing support to employees and HR staff on the effective use of Rippling.
- Collaborate with external providers and Quince's engineering team to ensure that we automate all repeatable processes.
Employee Relations:
- Foster a positive and inclusive work environment by handling employee queries with sensitivity and professionalism.
- Address employee concerns and disputes, ensuring timely resolution and adherence to company policies.
- Understand common issues and proactively resolve them through better use of processes and technology.
Statutory Compliance:
- Knowledge on Labor Laws and regulations.
- Stay current with changes in labor laws and ensure company policies and practices are updated accordingly.
- Maintain and regularly review documentation to ensure all policies reflect current regulations, covering areas such as leave, benefits, and equal opportunity employment.
- Ensure accurate record-keeping for payroll, benefits, and employee working hours to comply with labor laws.
- Identify potential labor law risks and implement proactive measures to mitigate them.
Data Analytics and Reporting:
- Leverage data and analytics to provide insights into HR metrics and trends.
- Develop and generate regular reports to help leadership decisions related to workforce planning, employee performance, and engagement.
Skills Required:
- Master's degree in Human Resources, Business Administration, or a related field.
- Proven experience 6+ years as an HR operations professional with at least 4+ years in Global HR operations and process optimization.
- Demonstrated expertise in using Rippling or similar HRIS tools.
- Strong understanding of Global People Processes.
- Excellent interpersonal and communication skills with the ability to work collaboratively in a cross-functional and multicultural environment.
- Strategic mindset with the ability to align HR initiatives with business goals.
Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Security Advisory: Beware of Frauds.
- At Quince, we're dedicated to recruiting top talent who share our drive for innovation.
- To safeguard candidates, Quince emphasizes legitimate recruitment practices.
- Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations.
- Personal data and sensitive information will not be solicited during the application phase.
- Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom-never via messaging apps or other calling services.
- Offers are merit-based, communicated verbally, and followed up in writing.
- If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.
Experience: 7-10 Years
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