ESG Lead

1 month ago


Mumbai, India Chalo Full time

Role Brief:

Chalo is looking for a ESG Lead to join our team. In this role, you will play a crucial part in advancing our commitment to sustainability and responsible business practices.

Key Responsibilities:

- Develop and implement the company's ESG strategy, including setting goals, defining KPIs, and establishing frameworks for measurement and reporting.

- Collect, analyze, and interpret ESG data to track performance across environmental, social, and governance metrics.

- Prepare and manage the annual ESG report, ensuring accuracy, completeness, and compliance with relevant disclosure standards (e.g., GRI, SASB, TCFD).

- Collaborate with internal stakeholders (e.g., executives, departments) to integrate sustainable practices and ethical governance into business operations.

- Engage with external stakeholders (e.g., investors, regulators, NGOs) to communicate ESG initiatives and performance effectively.

- Stay updated on emerging ESG trends, regulations, and best practices to advise on continuous improvement and adaptation Bachelor's degree in Environmental Science, Sustainability, Business Administration, or related field.

- Proven experienceof2+years in ESG, sustainability reporting, or corporate responsibility.

- Familiarity with ESG frameworks and standards (e.g., GRI, SASB, TCFD).

- Strong analytical skills with the ability to interpret complex data sets.

- Excellent communication and interpersonal skills for effective stakeholder engagement.

About Chalo:

Chalo is India's #1 bus transport technology company built with the core purpose of making travel better. With operations in 48 cities and powering over 15 million daily commutes every month, Chalo is solving a real-world problem that affects crores of Indians. And we are building India's largest mobility company along the way

How large is the problem?

Buses are the single-largest mode of transport. They account for 48% of all public transport trips in India, and more in other countries. Compare this with 8% of trips on taxis, and just about 2% on metros. People in our country spend $20 billion on bus tickets annually.


However, each bus commuter spends the equivalent of 8 days a year waiting for a bus and bus operators have losses running into hundreds of millions of dollars annually.

What are we solving?

We aim to make travel better for everyone. Today we do so by improving the experience of taking city buses. Chalo users wait 30 minutes less each day, travel safer with contactless digital tickets, and even save money with Chalo Super Saver plans.


By adding reliability and convenience to the city bus system, we kick start a virtuous circle, where happier commuters mean more rides which in turn means more revenue for our bus operator partners, which means better services for commuters.


Our most important KPI is the revenue uplift achieved. We have demonstrated an increase of up to 70% in bus ridership in Chalo cities, enabling some operators to be profitable for maybe the first time in this business.

How we do it?

We work in partnership with bus operators to deploy our proprietary technology - GPS, Electronic ticketing devices, the Chalo App, the Chalo Card, and the entire back-end tech platform to support all this. By deploying an end-to-end solution, we are able to power a unique experience.


Over time we have understood the value of expanding our scope of work as well as leveraging the power of the data generated by our platform to help operators with operations such as route optimization, crew management, and revenue maximization. We have developed expertise for not just issuance of mobile tickets and closed loop cards, but also for accepting payments.

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