Technical Sales Engineer

3 days ago

Kanpur, India Eternal Robotics Full time

JOB PURPOSE (Overall Objective)

Drive revenue growth by combining technical expertise with sales skills to effectively promote, demonstrate, and support the sale products and solutions of Eternal Robotics.


JOB PRINCIPAL ACCOUNTABILITIES and JOB CONTENT

  1. Sustaining business growth and profitability by maximizing the value of the ER product suite Contacting potential clients via email and phone to set up meetings, deliver sales pitches, impress customers, and win business for the company.
  2. Understanding of different customers' manufacturing lines, processes, and controls architecture as a part of the initial requirement study in assisting the sales and proposal process.
  3. Plan, direct, organize, and manage digital marketing on , Facebook etc., promotional campaigns through the right channels, events, and exhibitions both online and offline.
  4. Preparing business proposals and internal reports, preparing quotations, offers, and sales presentations; Drafting and reviewing commercial contracts and ensuring adherence to established rules and guidelines set by management.
  5. Holding product demonstrations for customers to showcase the value of the product.
  6. Translating customer requirements in terms of product features and feeding new feature requirements to the product development team to improve the product capabilities.
  7. Should be ready for installation of products at the customer’s site during the unavailability/urgency of the tech team.
  8. Working with the product deployment team in validating product deliverables to customers.
  9. Tracking deliverables to ensure timely delivery to customers.
  10. Tracking customer issues and bringing in resolutions to ensure customer satisfaction.
  11. Engaging with the customer to help them realize the benefits of the product so it becomes part of their regular routine.
  12. Upselling services and products with the brand image.
  13. Timely payment collection and follow-ups for payment.


PERSON SPECIFICATION

KPI’s

Achieve 100% of new customer account development target on every quarter

Achieve 100% of sales order booking target

Achieve 100% of Revenue target


KRA’s

Customer lead generation, conversion, relationship management, and revenue growth; identifying and targeting untapped business potential for products and services

Should be self-driven and should have its own set of databases of different industries like Pharma, Automotive, FMCG, White goods, heavy industries, and retails.

Should be updated with market scenarios where new projects/expansions are being planned by existing/new customers.

Documentation and management of communication, proposals, quotations, contracts, and business collateral

Fluency in collaborating and working with management, marketing, sales and service teams

Ability to do sound research, provide key insights and recommendations to management on business strategies and tactics

Communicating market feedback to product, engineering, and service teams to ensure customer success

Establish ER relations with potential customers in the India region

Acquire detailed product knowledge of ER products and propose suitable solutions to potential customers

Strict adherence to ER's compliance and integrity policies


B. QUALIFICATION, SKILLS & EXPERIENCE:

  1. Qualification: Should be BE/ BTech/Diploma in Mechanical/ Electrical/ Computer Science / IT / Electronics & Telecommunications Engineering with a strong aptitude for technically advanced products


  1. Experience: Overall 2 - 4 years of experience in B2B Business Development and Sales in Automobile/Manufacturing Industries


Minimum 1-2 Years of Experience in B2B Business Development of Vision camera/ Computer Vision-Based software robotics products and solutions with demonstrated success in product launches and revenue growth


  1. Skills: Exceptional communication, presenting, and negotiation skills, social adept, ability to build rapport, conflict resolution; IT fluency in planning, prioritization, and time management

Proficiency in MS Office, and CRM software, Strong in business mathematics, and P&L planning. Commercial and software application knowledge is a plus

Ability to solve tough problems, handle pressure, and meet deadlines; Self-motivated to contribute and achieve in lean-team environments

In-depth knowledge of the industry and its current events locally and nationally; Networking at and leveraging conferences, exhibitions, and related events


C. TECHNICAL SKILLS:

Understanding of the Automotive/Manufacturing lines


Internal/ External Communications:

Internal

Teachnical Team


External

Clients, Channel Partners, Vendors


Note: Please note that this position is only for Pune, and Ahmedabad location.

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