Customer Support – Voice

3 weeks ago

Sahibzada Ajit Singh Nagar, India AB7 Solutions Full time
job description for customer support executive (voice & non-voice)job profile: customer support executive (voice & non-voice)position: customer support voice & non-voice processlocation: bangalorejob mode: work from officenotice period: immediate joiners preferredshifts: rotational shiftscompensation: 20,00028,000 ctcjob descriptionwe are seeking customer-oriented and proactive customer support executives for both voice and non-voice processes. this position requires excellent communication skills in english and hindi or a south indian language. the ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.job responsibilitieshandle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.provide timely and accurate support, address customer concerns, and ensure satisfaction.communicate fluently in english and hindi or a south indian language to cater to a diverse customer base.record and update customer interactions in the crm system accurately.adhere to company policies, attendance, and quality standards while working in rotational shifts.eligibility criteriaeducation: graduate in any discipline.experience: minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).skills: strong customer support skills, both verbal (voice) and written (email/chat/counselling).languages: proficiency in english and hindi or a south indian language.availability: immediate joiners preferred.work schedule: 6 days a week, 1 day rotational off.

Experience

1 - 5 Years

No. of Openings

100

Education

Any Bachelor Degree

Role

Customer Support Representative

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

( Male / Female )

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

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