
Application Developer
11 hours ago
Position : Application Developer ServiceNow (ITSM / ITOM / ITAM / SAM)
Experience : 3+Years
Location : Kochi / Bhubaneswar
Sector : Communication
RTH : Yes
Role Overview :
We are seeking an experienced ServiceNow Application Developer with expertise in ITSM, ITOM, ITAM, and especially Software Asset Management (SAM). The role requires strong implementation and solution design skills, with a focus on delivering SAM solutions within the financial sector. The ideal candidate should have hands-on experience in pre-sales, client engagement, and solution delivery, along with relevant ServiceNow certifications.
Key Responsibilities :
- Support the design, implementation, and customization of ServiceNow SAM solutions tailored to client needs.
- Collaborate with clients to gather requirements and build SAM solutions for license optimization, asset lifecycle management, and cost reduction strategies.
- Configure and customize SAM modules and ensure seamless integration with third-party systems (CRM, financial apps, etc.).
- Provide end-to-end solution delivery, coordinating with project management, development, and QA teams.
- Deliver post-implementation support, troubleshooting, and optimization.
- Conduct training sessions for clients and internal teams on ServiceNow SAM best practices.
- Stay updated on the latest ServiceNow releases and financial sector compliance standards.
- Support pre-sales activities : requirements gathering, solution design, proposals, and client presentations.
Required Qualifications :
- 5+ years of experience in implementing and designing ServiceNow solutions.
- Strong focus on SAM (Software Asset Management) with proven solution delivery expertise.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist SAM (CIS-SAM) (Mandatory).
- Experience in financial sector projects, tailoring SAM solutions for compliance and operational efficiency.
- Pre-sales experience including solutioning, proposals, and client engagement.
- Strong knowledge of ITSM, ITOM, ITAM frameworks.
- Excellent communication and stakeholder management skills.
- Experience working in Agile environments with sprint-based delivery.
(ref:hirist.tech)
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