Application Developer

1 week ago

Bhubaneshwar, India KVAS Technologies Full time

Position : Application Developer ServiceNow (ITSM / ITOM / ITAM / SAM)Experience : 3+Years Location : Kochi / BhubaneswarSector : CommunicationRTH : YesRole Overview : We are seeking an experienced ServiceNow Application Developer with expertise in ITSM, ITOM, ITAM, and especially Software Asset Management (SAM). The role requires strong implementation and solution design skills, with a focus on delivering SAM solutions within the financial sector. The ideal candidate should have hands-on experience in pre-sales, client engagement, and solution delivery, along with relevant ServiceNow certifications.Key Responsibilities : - Support the design, implementation, and customization of ServiceNow SAM solutions tailored to client needs.- Collaborate with clients to gather requirements and build SAM solutions for license optimization, asset lifecycle management, and cost reduction strategies.- Configure and customize SAM modules and ensure seamless integration with third-party systems (CRM, financial apps, etc.).- Provide end-to-end solution delivery, coordinating with project management, development, and QA teams.- Deliver post-implementation support, troubleshooting, and optimization.- Conduct training sessions for clients and internal teams on ServiceNow SAM best practices.- Stay updated on the latest ServiceNow releases and financial sector compliance standards.- Support pre-sales activities : requirements gathering, solution design, proposals, and client presentations.Required Qualifications : - 5+ years of experience in implementing and designing ServiceNow solutions.- Strong focus on SAM (Software Asset Management) with proven solution delivery expertise.- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist SAM (CIS-SAM) (Mandatory).- Experience in financial sector projects, tailoring SAM solutions for compliance and operational efficiency.- Pre-sales experience including solutioning, proposals, and client engagement.- Strong knowledge of ITSM, ITOM, ITAM frameworks.- Excellent communication and stakeholder management skills.- Experience working in Agile environments with sprint-based delivery. (ref:hirist.tech)

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