SRE Head

3 weeks ago

New Delhi, India SID Global Solutions Full time

Job Title:SRE Head Experience Level:~10 years Role Type:Engineering / ReliabilityRole Overview: The SRE Head is responsible for leading and scaling the Site Reliability Engineering (SRE) function across the organization. This role defines the reliability strategy, standards, and practices to ensure high availability, performance, and resilience of critical systems. The SRE Head partners with engineering, infrastructure, and operations teams to embed reliability, observability, and continuous improvement across all services.Key Responsibilities: Lead and define theSRE strategy , operating model, and best practices across the organization. Establish and maintainSLIs, SLOs, and SLAsto measure and ensure service reliability and performance. Overseeincident management ,post-incident reviews , androot cause analysisfor major outages. Driveresilience engineering ,disaster recovery , andchaos engineeringinitiatives. Collaborate withdevelopment, infrastructure, and operations teamsto improve reliability and automation. Lead efforts to improveobservability , including metrics, logging, and tracing frameworks. Foster a culture ofproactive reliability ,continuous learning , andblameless postmortems . Mentor and guideSRE leads and engineers , building high-performing reliability teams. Track and communicatereliability trends , key metrics, and risk areas to leadership. Evaluate and adopt emerging tools and practices to enhance platform reliability and scalability.Required Qualifications & Experience: 10+ yearsof experience inSRE, reliability engineering, or production operationsin large-scale environments. Proven expertise inavailability management ,incident response , andservice continuity . Strong technical understanding ofcloud platforms (GCP/AWS/Azure) ,Kubernetes ,CI/CD , andautomation . Proficiency inobservability tools(e.g., Prometheus, Grafana, Dynatrace, Datadog, ELK, OpenTelemetry). Experience implementingSLIs/SLOs ,error budgets , andcapacity planning frameworks . Strongleadership ,strategic thinking , andcross-functional collaborationskills. Excellentcommunication ,mentoring , andculture-buildingabilities.Desirable Skills: Experience inbuilding and scaling SRE organizationsor CoEs. Exposure toperformance engineering ,cost optimization , andAIOps practices . Deep understanding ofnetwork reliability ,security resiliency , andcompliance-driven uptime goals . Certification inreliability or cloud architecture(e.g., Google SRE, GCP Professional Architect).

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