Head of Operations

1 month ago


Amravati, India Scribbld Social Full time

Role overview -

We are seeking an experienced Head of Operations to manage the daily operations of Scribbld Social. This role is critical in ensuring our processes are efficient, our team operates at peak performance, and our operations align with our strategic objectives. The ideal candidate will bring deep expertise in digital marketing, strong organizational skills, and the ability to lead and inspire a team.


Key responsibilities -


  • Strategic execution -
  • Develop and implement operational strategies that align with Scribbld Social’s business goals.
  • Lead the execution of projects, ensuring they are delivered on time and within scope.
  • Identify and prioritize areas for operational improvement, driving initiatives that enhance efficiency.


  • Operational oversight -
  • Streamline and optimize processes to improve overall productivity.
  • Allocate resources effectively to meet project demands while maintaining quality standards.
  • Monitor and ensure the timely completion of projects, addressing any issues that arise.


  • Performance management -
  • Establish key performance indicators (KPIs) and monitor them to ensure operational success.
  • Provide regular updates to senior management, highlighting operational achievements and areas needing attention.
  • Work closely with the client servicing team to maintain high levels of client satisfaction and successful project delivery.


  • Compliance and risk management -
  • Ensure all operations comply with industry standards and best practices.
  • Identify potential risks and develop strategies to mitigate them.
  • Stay updated on industry trends to keep Scribbld Social competitive and compliant.


Qualifications -

  • Education - bachelor’s degree in business administration, marketing, or a related field.
  • Experience - 7-10 years in the digital marketing industry with a proven track record in operational leadership.


Skills -

  • Strong understanding of digital marketing concepts and tools.
  • Excellent leadership and communication skills.
  • Strategic thinking with strong problem-solving abilities.
  • Proficiency in project management and process optimization.


Attributes -

  • High level of integrity and professionalism.
  • Proactive and solution-oriented mindset.
  • Ability to anticipate challenges and devise effective solutions.


What we offer -

  • Collaborative work environment - Be part of a team where your ideas and contributions are valued.
  • Professional growth - Opportunities for continuous learning and career advancement.
  • Innovative projects - Work on diverse projects for a global clientele.
  • Global exposure - Gain experience working with clients from around the world.
  • Supportive culture - Enjoy a work culture that promotes work-life balance.
  • Competitive compensation - Receive a salary and benefits package that matches your experience and skills.


Location - Andheri West, Mumbai


Mode - Work From Office (WFO)


Job timings - 10:00 AM to 7:00 PM







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