IT System Support Analyst

4 weeks ago


Bengaluru, Karnataka, India Master Mind Consultancy Full time

Job Description :

- Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).

- 2- 6 years of experience

- At least 2 years of proven experience as an IT System Support Analyst or similar role.

- Skilled in supporting internally developed software

- Strong expertise in C# , .net with azure services

- Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.

- Skilled in troubleshooting and resolving software issues.

- Skilled in database management and query languages (e.g., SQL).

- Experience implementing cybersecurity best practices in application support.

- Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)

- Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban.

- Ability to evaluate and prioritize requirements based on business impact and technical complexity.

(ref:hirist.tech)
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