Account Growth Manager – Device-as-a-Service
2 weeks ago
Swish Club is building the future of how people and businesses access technology—through flexibility, simplicity, and scale. Our Device-as-a-Service (DaaS) offering helps organizations get the right devices, bundled with services, without the burden of ownership. We’re now looking for a driven Account Manager who can deepen and expand relationships with our existing clients, ensuring they see growing value in Swish Club.
As an Account Manager (DaaS) , you will own relationships with a portfolio of existing clients. Your focus won’t just be maintaining accounts—it will be about farming them, uncovering opportunities for upsell, cross-sell, and long-term growth. You’ll be the trusted advisor who ensures clients stay engaged, satisfied, and ready to expand their partnership with us.
- Client Relationship Ownership : Serve as the primary point of contact for assigned accounts, building trust and credibility at all levels.
- Account Farming : Identify and drive upsell and cross-sell opportunities within existing accounts to expand device deployments, add new services, and increase account value.
- Growth Strategy : Develop and execute account growth plans aligned with client needs and Swish Club’s business objectives.
- Renewals & Retention : Proactively manage contract renewals, ensuring smooth extensions and minimal churn.
- Client Advocacy : Understand client challenges, gather feedback, and collaborate with internal teams (Solutions, Operations, Support) to deliver outstanding experiences.
- Market Insight : Stay informed on industry trends, competitor offerings, and technology shifts to bring fresh perspectives to clients.
- Reporting & Forecasting : Track account health, growth metrics, and pipeline in CRM tools, reporting regularly on progress.
- 4–6 years of experience in account management, client success, or enterprise sales , ideally in SaaS, IT services, or subscription-based models.
- Proven track record of growing revenue within existing accounts .
- Strong communication and relationship-building skills with senior stakeholders.
- Comfortable navigating procurement cycles and negotiating renewals or expansions.
- Ability to blend consultative selling with a metrics-driven approach.
- Familiarity with Device-as-a-Service, IT asset leasing, or managed services is a plus.
- A front-row seat in scaling Swish Club’s DaaS business in India.
- Competitive compensation with performance-based incentives.
- A culture that values ownership, experimentation, and growth.
- Opportunity to shape how enterprises think about technology consumption.
- Increased wallet share within each managed account.
- High client satisfaction and retention scores.
- Clear revenue impact through consistent upsell and cross-sell wins.
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