SAP MDG AMS Support Engineer

1 day ago

New Delhi, India Mastech Digital Full time

Position: SAP MDG AMS Support EngineerLocation: Bangalore(Hybrid)Duration: Full timeNotice period: Immediate joiner/ Serving notice with less than 60 days/ Notice is less than 30 daysPosition Summary:We are looking for a detail-oriented and responsive SAP MDG AMS Support Consultant to support ongoing operations for an existing SAP Master Data Governance (MDG) implementation. This role will focus on providing day-to-day support across Material Master , Business Partner – Customer , Business Partner – Supplier , and Finance domains. The ideal candidate will be responsible for resolving support tickets, addressing user queries, and ensuring the stability and reliability of the MDG environment.Key Responsibilities:- Monitor and manage AMS support tickets related to SAP MDG across Material, Business Partner (Customer & Supplier), and Finance domains. - Monitor and address integration failures like iDoc failures in the data replication from MDG to S4 or the connector between Ariba and MDG - Analyze and resolve defects , configuration issues, and data inconsistencies in a timely and efficient manner. - Respond to business user queries regarding system behavior, data flow, and governance rules. - Collaborate with functional and technical teams to troubleshoot and resolve complex issues. - Document issue resolutions, root cause analyses, and provide knowledge transfer to operational teams. - Participate in functional testing of defect fixes and minor enhancements to ensure system integrity. - Support change management processes by validating fixes in development and quality environments before production deployment. - Maintain a strong understanding of MDG data models , workflows, and Data replication (DRF) with SAP S4 ERP system.Required Qualifications:- 3+ years of experience supporting SAP MDG in an AMS or production support role. - Experience with one or more of the data domains within MDG - Material Master , Business Partner (Customer & Supplier) or Finance domains. - Experience with issue resolution , ticket management tools , and functional testing . - Strong understanding of data governance principles , MDG workflows, and UI behavior. - Ability to communicate effectively with business users and technical teams. - Strong analytical and problem-solving skills.Preferred Qualifications:- Experience in the Medical Devices or Life Sciences industry. - Familiarity with SAP S/4HANA , BRF+ , and Web Dynpro . - Exposure to regulated environments (e.g., GxP compliance). - SAP MDG certification is a plus.

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