Product Support Manager

1 month ago

Mumbai, India Outsized India Private Limited Full time

Commercial Cards Product Support Manager - Saudi Arabia - Global Payments Firm - Contractual Role


At Outsized, we match clients in financial services and management consulting to high-quality independent consultants and boutique/specialist firms for the execution of their key projects.

Opportunity Overview:

Our client is a Global Payments Firm, and they are seeking a seasoned Commercial Cards Product Manager for a 12-month(extendable) tenure in Riyadh, KSA. With a focus on the financial institution (FI) sector, the ideal candidate will bring 11-15 years of relevant experience, particularly in developing and managing commercial card products for large market and B2B opportunities. This role involves extensive collaboration across departments to grow, maintain, and convert a robust pipeline of opportunities, co-develop value propositions, set product pricing, and lead the launch of new products.

What You Will Be Doing:

Product Development:

- Cultivate and manage a pipeline of Large Market/B2B opportunities, ensuring KPIs on Pipeline Value, Conversion Rate, Time-to-Revenue, and Year 1/Year 2 revenue are met or exceeded.

- Co-develop value propositions and determine product pricing strategies.

- Provide insights for the development of market positioning for commercial products.

- Conduct competitive analysis and market research to inform solution bundles and product enhancements.

- Collaborate with technology, design, policy, risk, compliance teams, and external partners/vendors to build, launch, and promote products.

Launch New Products:

- Identify sales opportunities and prospects in alignment with the end client bank's strategy.

- Develop an acquisition strategy, including sales planning and enablement, and interface directly with customers.

- Lead sales discussions, pitch products to end customers, and coordinate with marketing and communications staff.

- Train and support the sales teams within FI partners to enhance their product knowledge and sales capabilities.

- Monitor results and recommend improvements to strategies and processes.

Your Background:

- Experience Requirement: 10 to12 years of relevant experience in commercial banking products, with a strong focus on SMEs and large corporates.

- Skills and Knowledge: Comprehensive understanding of commercial banking products.

- Exceptional project management skills.

- Demonstrated ability to work effectively in a team, driving results with high energy and initiative.

- Effective people management skills.

- Excellent communication skills in English; proficiency in Arabic is a plus

This is a 12-month contractual opportunity. The project location is Riyadh.

Other Important Information:

- This role is based in Riyadh, KSA, and is critical for the strategic development and execution of the commercial cards product line. The position offers a unique opportunity to influence the growth and direction of commercial banking products within a leading financial institution, ensuring that the product offerings are competitive and align with market demands and trends.

- This role demands a strategic thinker with a detailed understanding of the commercial banking landscape, who can navigate complex product development processes and lead cross-functional teams towards successful product launches and market penetration.

(ref:iimjobs.com)

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