Quality Analyst

3 weeks ago

Pune, India TLC DigiTech Pvt. Ltd. Full time

Designation : Quality Analyst Cum TrainingLocation : Jasola District Centre, DelhiCompany Website : www.tlcgroup.com Key Responsibilities: Design, develop and conduct product, process, and sales training.Create a continuous learning plan to train sales teams on power talking lines, managing scripts and brand messaging.Conduct soft skills training with a focus on English Grammar and spoken English.Prepare monthly training calendars.Work closely with the teams to identify process gaps and run focused training sessions to upskill the teams.Create a plan for regular certification and customized refresher training modules as per requirement across teams and offices.Hands on knowledge of new training methodologies / techniques.Work closely with the cross function teams.Required Skill Set:3 – 4 years of experience in the call center industry with hands on Sales & Soft Skills training experience.Excellent communication and presentation skills in English.Smart, presentable, and extremely confident.Strong analytical skills and ability to plan, develop and implement new training strategies.

  • Senior Business Analyst

    6 days ago

    Pune, Maharashtra, India the Business Analyst position Full time

    About the Business Analyst positionWe are looking for an experienced Business Analyst who assist in improving the communication between our information technology capacity and our business objectives. Your duties will include supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product's...

  • Quality Analyst

    1 week ago

    Pune, Maharashtra, India Zaptech Pvt Ltd Full time

    Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your...

  • Data Insights Specialist

    7 days ago

    pune, India beBeeData Analyst Full time

    Key ResponsibilitiesDevelop and maintain data-driven dashboards that track key performance indicators.Analyze user behavior to identify trends, opportunities, and pain points.Prioritize business growth through analysis of customer journey and campaign performance.Collaborate with product teams to measure feature adoption and impact.Create actionable insights...

  • Quality Analyst

    2 days ago

    Pune, Maharashtra, India Selections HR Services Private Limited Full time

    Job Title:Quality Analyst – UK Mortgage Underwriting ProcessLocation:Pune, HinjewadiExperience:4 to 8 Years (Minimum 2 years as a QA in US/UK Mortgage domain)Industry:BPO / Financial ServicesProcess:UK Mortgage UnderwritingRole Overview:We are seeking a detail-oriented and experiencedQuality Analystto oversee and enhance quality in theUK mortgage...

  • Quality Analyst

    2 days ago

    Bengaluru, Mumbai, Pune, India Tech Biz Train Full time

    We are looking for a detail-oriented Quality Analyst (QA) to ensure the quality and reliability of our products/processes by identifying defects, analyzing issues, and ensuring adherence to quality standards.

  • Quality Analyst

    1 week ago

    Pune, Maharashtra, India Palmonas Full time

    About Palmonas:Palmonas is a fast-growing D2C jewellery brand redefining modern demi-fine jewellery for today's generation. We combine creativity, craftsmanship, and performance-driven marketing to scale our digital presence and deliver exceptional brand experiences.About the Role:We are looking for a detail-oriented and customer-focused Quality Analyst (QA)...

  • Quality Analyst–Order Management

    3 days ago

    Pune, India Live Connections Full time

    🚀 Hiring: Quality Analyst – Order Management📍 Location: Pune🏢 Work Mode: Work from Office🕒 Shift: Night Shifts⚡ Joining: Immediate Joiners OnlyRole OverviewWe are looking for a Quality Analyst with experience in End-to-End Order Management, including Order Booking & Order Creation, to drive quality excellence and process compliance.Key...

  • Customer Support- Quality Analyst

    1 week ago

    Pune, India PALMONAS Full time

    Title: Quality Analyst – Customer ServiceDepartment: Customer Service / OperationsLocation: Verdant-84 (Pune)Employment Type: Full-TimeAbout the RoleWe are looking for a detail-oriented and customer-focused Quality Analyst (QA) to join our customer service team. The QA will be responsible for monitoring, evaluating, and improving the quality of customer...

  • Quality Analyst

    2 days ago

    Pune, Maharashtra, India Aumni Full time

    Position DescriptionWe are looking for an enthusiastic and self-motivated Quality Assurance Analyst who is passionate about ensuring software/data service quality. The QA Analyst must have the ability to organize testing efforts, follow test plans and execute manual test cases across different browser for a variety of systems. This new position is a hundred...

  • Call Quality Analyst

    2 weeks ago

    pune, India Convin Full time

    Position: Call Quality AnalystAbout ConvinConvin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences.We're trusted by...