Data Center Operations Engineer
3 weeks ago
Summary of the Role :
Focused on the Operational Support and provision of Virual systems hosted in the Global Data Centre.
Join a team of highly competent individuals to provision and provide support to the ongoing operation of hosted services for internal Customers to the Global Data and Responsibilities :
Operate and maintain a mission critical environment consisting of :
- VMware
- Citrix application delivery
- Windows Servers (2016, 2019 and 2022); Standalone and Cluster
- Linux (RedHat, Oracle Linux)
- Physical Server Hardware
- SAN Storage
- Load Balancing Appliances
- Provision Virtual servers and services based on Customer request and Senior analyst design
- Perform scheduled and ad-hoc backup and restore Operations to meet the business needs
- Maintain and support the Physical Infrastructure and DataCentre environment
- Work within the Service desk to support the hosted systems, on an Operational level or provide sufficient details for escalation to the senior team
- Participate in call and Experience :
- +5 years of work experience in Enterprise environments, preferably within a Data centre team.
- Strong preference for Manufacturing IT department experience,
- Experience or working knowledge in ITIL processes and standards is an added advantage though not essential
- Experience of some or all technologies currently deployed in the Data centre (above)
- Excellent verbal and written communication skills in English is :
- Structured approach to daily routines and troubleshooting processes
- Interest in applying change and process management rules in a disciplined manner.
- Ability and motivation to listen and learn from colleagues and peers
- Ability to work in co-operation with vendors and colleagues across multiple business areas and countries.
Key Interfaces and Stakeholders :
- Customers in the different business areas internally,
- External providers of technology and services
- Team members within the Global Data centre and Technical Services team as a whole
- 1st level IT Operations support.
- Occasional short-term travel within EMEA may be required.
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