Hindi Voice Process

3 days ago


Chennai, India Careerschool HR Solutions Full time
Overview
The Hindi Voice Process plays a crucial role in providing Hindi language support and assistance to customers through voice communication channels. This role is essential in ensuring seamless communication and resolving customer queries effectively.
Key responsibilities
  • Handle incoming Hindi voice calls from customers
  • Provide support and assistance to customers in Hindi language
  • Understand and address customer inquiries and concerns effectively
  • Ensure highquality and professional communication with customers
  • Collaborate with internal teams to resolve customer issues
  • Follow up with customers to ensure their concerns are resolved satisfactorily
  • Efficiently navigate through customer information systems and databases

Required qualifications
  • Fluency in spoken and written Hindi language
  • Excellent communication and interpersonal skills
  • Ability to handle and resolve customer issues calmly and efficiently
  • Basic computer proficiency and familiarity with customer information systems

customer service,communication skills,multitasking,hindi


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