Hindi Voice Process

2 months ago


Chennai, India Careerschool HR Solutions Full time
Overview
TheHindi Voice Process plays a crucial role in providing Hindilanguage support and assistance to customers through voicecommunication channels. This role is essential in ensuring seamlesscommunication and resolving customer querieseffectively.
Keyresponsibilities
  • Handleincoming Hindi voice calls fromcustomers
  • Provide support and assistance tocustomers in Hindi language
  • Understand andaddress customer inquiries and concernseffectively
  • Ensure highquality and professionalcommunication with customers
  • Collaborate withinternal teams to resolve customerissues
  • Follow up with customers to ensure theirconcerns are resolvedsatisfactorily
  • Efficiently navigate throughcustomer information systems anddatabases

Requiredqualifications
  • Fluencyin spoken and written Hindi language
  • Excellentcommunication and interpersonal skills
  • Abilityto handle and resolve customer issues calmly andefficiently
  • Basic computer proficiency andfamiliarity with customer informationsystems

customerservice,communicationskills,multitasking,hindi


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