Lead Technical Support Engineer

2 weeks ago


Ahmedabad, Gujarat, India ClearTrail Technologies Full time

Job Role: Lead Infrastructure implementation and support

Experience: 9 to 11 years of experience in the role of Software and Hardware Infrastructure implementation and support

Education: BE (IT/Computers), MCA

Work Location: Noida (work from office only)

Travel: Yes, required to onsite locations (PAN India + International)

Roles and Responsibilities

  1. Identify Hardware and Software requirements related to Product Implementation.
  2. Keep yourself updated with latest trends in Hardware and Software Infrastructure
  3. Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture.
  4. Design network security as per the requirement of customer.
  5. Design and deploy Hardware, Software and Application monitoring tools.
  6. Use automation for deployments and system upgrades.
  7. Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs.
  8. Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications.
  9. Assist with knowledge-sharing initiatives as well as product release training and documentation.
  10. Participate in design reviews of HLDs and LLDs with Customers.
  11. Evaluation of new technology.
  12. Creation of customer requested reports and Customer communication


  • Ahmedabad, Gujarat, India Inextrix Technologies Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple...


  • Ahmedabad, Gujarat, India Rubik Infotech Pvt Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    JOB DESCRIPTION: TECHNICAL SUPPORT ENGINEERPosition Overview:We are seeking a proactive and technically soundTechnical Support Engineerto join our IT security team. In this role, you will be responsible for providing high-level support for cybersecurity and infrastructure products, includingfirewalls, endpoint protection solutions, and NAS (Network Attached...


  • Ahmedabad, Gujarat, India TRDFIN Support Services Pvt Ltd Full time

    We are looking for a proactive and skilled Network Support Engineer to join our growing team. The ideal candidate will be responsible for providing technical support, troubleshooting network-related issues, and ensuring smooth operations of IT infrastructure.Work Details: • Shifts: Rotational (5 Days Working) • Notice Period: Immediate to 15 Days •...


  • Ahmedabad, Gujarat, India Microsoft Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution,...


  • Ahmedabad, Gujarat, India Praeclarum Tech Full time US$ 90,000 - US$ 1,20,000 per year

    We are seeking a highly motivated and skilled Product Support Engineer with strong experience in Linux and Windows environments. The ideal candidate will be responsible for Own end-to-end troubleshooting across Linux and Windows environmentsand provide customer support via email, phone, and live chat. This role requires excellent problem-solving abilities,...


  • Ahmedabad, Gujarat, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Technical Support LeadAs a seasoned IT professional, you will oversee the entire technical support operation ensuring timely resolution of requests incidents and problems. This includes training coaching and mentoring junior engineers to ensure they have the necessary skills and knowledge.Key Responsibilities:Manage and coordinate urgent and...

  • Technical Lead

    1 week ago


    Ahmedabad, Gujarat, India beBeeEngineering Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    We are seeking an experienced leader to spearhead our global engineering team in the development and delivery of cutting-edge products.The ideal candidate will be instrumental in implementing best engineering practices, promoting a culture of continuous innovation, and fostering a mindset that prioritizes high-quality solutions.Key ResponsibilitiesLead and...


  • Ahmedabad, Gujarat, India Tech Holding Full time

    Job DescriptionAbout us:Working at Tech Holding isn&apost just a job, it&aposs an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior...


  • Ahmedabad, Gujarat, India Leak-Proof® Engineering Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionLeak-Proof Engineering has been a pioneering force in the Indian process industry since 1973, first to manufacture mechanical seals and introducing various innovative sealing technologies. With a commitment to quality and engineering excellence, Leak-Proof Engineering holds a leading position in the Indian market for high-end seals. Our...


  • Ahmedabad, Gujarat, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    About the Role:We are seeking a skilled Technical Support Professional to join our team. In this role, you will provide technical assistance to customers and internal teams by troubleshooting, resolving, and documenting issues related to software solutions.This is an excellent opportunity for professionals who are passionate about customer success,...