Service Delivery Lead
7 days ago
Would you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates and government entities, we are looking for a dedicated, dynamic, passionate, person to join our internationally growing team. This job is based in Mumbai, India.For more information, visit https://www.boardpac.co/india/Take leadership in client delivery activities for a region assigned.Responsible for the overall delivery for the client ensuring client satisfaction.Coordinate with technical teams to provide solutions to customer requests.Provide clear and precise reporting to the management.Churn Management in their region and reporting on Churn.Upsell and Cross Sell.Client Satisfaction Surveys and Health checks periodically including G2 and Capterra reviews. All customers minimum once a year and the top 10 in each market 2-4 times a year to be done.Interact and correspond with clients and partners and attend client meetings.Provide user trainings for Administrator, Organizer and Members.Coordinate with internal teams on client delivery related activities.Responsible to complete the UAT process together with customers.Follow the client delivery processes in all activities.Follow up on client health and client delivery milestones globally with other delivery team members worldwide.By resuming your application to this opportunity, you are providing your consent for us to use the personal information included in your resume solely for recruitment-related purposes. We assure you that all personal data shared will be handled with strict confidentiality and used exclusively for the hiring process. Your information will not be retained beyond the conclusion of the recruitment process.
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Lead - Service Delivery
4 weeks ago
Mumbai, India TimesPro Full timeJob Description Position Overview:We are seeking a dynamicService Delivery Lead. The ideal candidate will lead cross-functional teams to ensure seamless execution, meet performance goals, and enhance customer satisfaction. Key Responsibilities: Onboarding and Pre-Delivery Management: - Drive the application-to-enrolment process and engage prospective...
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Service Delivery Lead
6 days ago
Mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service delivery lead
7 days ago
Mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
7 days ago
mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
7 days ago
Mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries? Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide. If you feel you are up for the task of dealing with Board members of blue chip...
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Service Delivery Lead
6 days ago
Mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries? Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide. If you feel you are up for the task of dealing with Board members of blue chip...
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Service Delivery Lead
1 week ago
Mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
1 week ago
Mumbai, India BoardPAC Full timeWould you like to work in a Great Place To Work whilst being part of a global service delivery team serving over 50,000 board members across 40 countries?Our product is trusted by global Fortune 500 listed companies as well as the regulators both in India and worldwide.If you feel you are up for the task of dealing with Board members of blue chip corporates...
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Service Delivery Lead
1 week ago
Mumbai, Maharashtra, India Latinum HR Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole:Senior Delivery LeadLocation:Mumbai / KolkataRequired:Experience managing 1000+ FTEs is mandatoryAbout Latinum:Latinumis looking for a dynamic and experienced professional to join our team as a Senior Delivery Lead. This role is critical in driving operational excellence, managing people and processes, and leading business growth strategies. The ideal...
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Application Support – Service Delivery Lead
3 weeks ago
Mumbai, India Clover Infotech Private Limited Full timeJob Openings Application Support - Service Delivery Lead Experience 7-10 Years Location Mumbai Job Summary: The Service Delivery Lead is responsible for managing and ensuring smooth application support operations for Retail Net Banking and Mobile Banking. This role involves leading the team, delivering on SLAs, managing escalations,...
