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Manager - Key Accounts & Growth - ecommerce/FMCG
4 weeks ago
Responsibilities- Business Ownership- Lead & ORS portfolio performance across Amazon UK, Amazon EU marketplaces, and other regional eCommerce platforms (Boots.com, Superdrug.com, Ocado, niche beauty/wellness e-tailers).- Own the P&L for UK & EU eCommerce channels; deliver topline growth and profitability targets.- Develop and execute account-specific eCommerce business plans.Brand Building & Performance Marketing- Drive brand visibility and equity online through content optimization, ratings & reviews management, and storefront development.- Lead performance marketing strategies on Amazon and other platforms (AMS, Sponsored Ads, DSP, Deals, Coupons, Promotions).- Collaborate with global marketing teams to ensure digital campaigns and activations are aligned with brand positioning.Analytics & Insights- Leverage platform analytics (Amazon Brand Analytics, Helium10, etc.) to track performance, shopper behavior, and competitive benchmarks.- Generate actionable insights for category growth and portfolio optimization.- Provide management dashboards on KPIs (traffic, conversion, share of voice, sales velocity, Excellence- Work with logistics, supply chain, and local teams to ensure high fill rates, on-time availability, and platform compliance.- Coordinate with platform partners on demand planning, promotions, and supply alignment.- Support pricing, margin management, and customer service excellence.Team Management- Manage and mentor one direct report responsible for analytics and logistics coordination.- Build cross-functional alignment with regional sales, marketing, and supply chain teams.Candidate 58 years of experience in eCommerce channel management.- Strong expertise in Amazon growth management (brand building + performance marketing).- Experience with global eCommerce operations (UK/EU/US markets) strongly preferred.- Prior FMCG, Beauty, or Consumer Healthcare eCommerce experience desirable.Skills & Competencies- Deep understanding of Amazon ecosystem (AMS, A+ Content, SEO, DSP, promotions).- Strong analytical skills with ability to interpret data and drive insights-based actions.- Proven commercial acumen with ownership of P&L or sales growth targets.- Strong negotiation and relationship management skills with platform partners.- Ability to work in a global matrix setup and collaborate across Bachelors degree in Business, Marketing, or related discipline (MBA preferred).- Proficiency in Excel, PowerPoint; familiarity with Amazon Seller/Vendor Central and eCommerce analytics tools. (ref:iimjobs.com)
