ServiceNow Management Trainer

3 weeks ago

Bengaluru, India Tek Support Full time

Job Opportunity: Technology Trainer – ServiceNow (Interview + Technology) Position: Technology Trainer – ServiceNow Experience Required: 10+ Years in ServiceNow Platform Development & Administration Mode: Remote / Part-time Focus: Interview Preparation | Technology Training | Career Enablement (Beginner → Lead Level) Responsibilities ✅ Conduct end-to-end training programs (Beginner → Lead level) ✅ Cover ServiceNow modules: ITSM, ITOM, HRSD, CSM, CMDB, Workflows, IntegrationHub ✅ Evaluate & rewrite resumes to align with ServiceNow industry standards ✅ Review, rewrite, and structure project stories to highlight ServiceNow implementations ✅ Prepare real-world case studies & scenario-based interview Qs ✅ Design situation-based problem-solving, workflow, and integration questions ✅ Provide interview readiness docs: Q&A banks, cheat sheets, reference materials ✅ Conduct mock interviews (Technical + HR style) with feedback ✅ Mentor candidates on ServiceNow certifications (CSA, CIS, CAD, ITSM, etc.) ✅ Build training material: presentations, hands-on labs, assignments, assessments ✅ Ensure candidates articulate answers & project stories confidently ✅ Continuously update training with latest ServiceNow releases, tools, and best practices Requirements Proven hands-on experience in ServiceNow platform development, configuration & administration Strong expertise in Workflows, Service Catalog, CMDB, Scripting (JavaScript), and Integrations Knowledge of ServiceNow implementation lifecycle, customization, and automation Prior interviewing, mentoring & training experience Ability to rewrite resumes & project stories to match employer expectations Excellent communication, facilitation & presentation skills Relevant certifications preferred (ServiceNow CSA, CIS, CAD, ITSM Specialist)

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