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Sales Executive

2 months ago

Mysore division, India Parle Global Technologies Pvt. Ltd. Full time

Key Responsibilities:

  • Technical Sales Support: Provide in-depth technical knowledge and support to pharma potential and existing customers, assisting in the selection and customization of pharma press and packaging machines to meet their specific needs.
  • Customer Inquiries: Address customer inquiries and technical questions related to machine specifications, performance, and application, ensuring accurate and comprehensive information is provided.
  • Product Demonstrations: Conduct product demonstrations and presentations to showcase the capabilities and advantages of our machines to prospective pharma customers
  • Proposal Preparation: Prepare detailed technical proposals and quotations, including specifications, pricing, and terms, tailored to pharma customers
  • Order Management: Oversee the order process from initial inquiry through to delivery, ensuring all technical and logistical aspects are managed effectively.
  • Customer Support: Offer post-sales support, including troubleshooting, maintenance guidance, and training on machine operation and maintenance to pharma customers .
  • Technical Documentation: Develop and maintain technical documentation, including user manuals, product datasheets, and service guides.
  • Feedback Collection: Gather and analyze customer feedback to identify areas for improvement and relay insights to relevant departments to enhance product offerings and service quality.
  • Market Research: Stay updated on industry trends, competitor products, and market conditions to provide relevant insights and recommendations for product development and sales strategies.

Qualifications:

  • Education: Bachelor’s degree in Mechanical Engineering or a related field.
  • Experience: Minimum of 2 years of experience in technical sales or customer support, preferably in the machinery or manufacturing sector.
  • Technical Expertise: Strong understanding of press and packaging machines, including their mechanical and operational aspects.
  • Sales Skills: Proven ability to drive sales through technical knowledge, client engagement, and effective proposal development.
  • Communication Skills: Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
  • Problem-Solving: Strong analytical and problem-solving skills with the ability to address technical issues and customer concerns effectively.
  • Customer Focus: Commitment to providing exceptional customer service and building long-term relationships with clients.
  • Organizational Skills: Ability to manage multiple tasks and priorities efficiently, with attention to detail and accuracy.