Customer Support Manager

2 weeks ago


Jaipur, India Care365 SOL Private limited Full time

Role Description

This is a full-time remote role for a Customer Support Manager. The role involves overseeing a team of customer support representatives, handling customer inquiries, resolving escalations, optimizing support processes, and ensuring customer satisfaction.


Qualifications

  • Excellent communication and interpersonal skills
  • Proven experience in customer service or support management
  • Strong problem-solving abilities and customer-oriented mindset
  • Ability to lead and motivate a team
  • Proficiency in customer support software and tools
  • Time management and organizational skills
  • Bachelor's degree in Business Administration or relevant field
  • Experience in remote team management is a plus


Shift: 8 PM IST to 5 AM IST

Permanent Remote


  • Telesales Executive

    6 months ago


    Jaipur, India streamline customer support services Full time

    Good communication skills - Graduate from any of the stream - Preferred near Malviya nagar location - Having telesales experience - Lead Generation - Customer Follow-up - Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM)...

  • Telesales Executive

    7 months ago


    Jaipur, India streamline customer support services Full time

    Strong verbal and written communication skills. - Previous experience in lead generation and telemarketing is an advantage. - Familiarity with customer relationship management (CRM) software is a plus. - Creative thinking and an eye for design to create appealing social media content. - Excellent organizational skills and attention to detail. - Ability to...

  • Customer Support

    2 months ago


    Jaipur, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services is a leading recruitment and outsourcing firm based in Indore. Since 2019, we have been specializing in executive search and recruitment, providing highly qualified professionals for all management levels. Our mission is to reduce unemployment in India and provide excellent services to our clients.Job OverviewWe...

  • customer support

    2 months ago


    Jaipur, India Tejasva Industries Full time

    Company OverviewTejasva Industries is a dynamic IT company specializing in software development. With a team of 2-10 employees, we strive to deliver high-quality solutions to our clients. Our company is focused on computer and network security, and we work with clients from various industries to help them achieve their technological goals.Job OverviewWe are...


  • Jaipur, India My Ace Bazar Full time

    Company Description My Ace Bazar Brand of My Ace Courier & Services Pvt Ltd - JaipurOne of the leading Ecommerce, Courier & Logistics CompanyRole DescriptionJob Summary:We are looking for an experienced and dynamic Customer Support Specialist to join our team. In this role, you will lead by example in delivering exceptional customer service, mentoring...


  • Jaipur, India Zucol group of companies Full time

    Greetings from the Zucol group of companies!! Are you passionate about delivering exceptional customer experiences? Grab the opportunity of working as a **Customer Support Executive (International Process) **in our company, with the role and responsibilities of: - Build excellent knowledge of the products & services of the company. - Provide accurate...


  • Jaipur, India Zucol group of companies Full time

    Greetings from the Zucol group of companies!! **work from office only** Are you passionate about delivering exceptional customer experiences? Grab the opportunity of working as a **Customer Support Executive (International Process) **in our company, with the role and responsibilities of: - Build excellent knowledge of the products & services of the...


  • Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Customer Support Executive to join our team. The ideal candidate will have 0-4 years of experience in customer support and should possess excellent communication and problem-solving skills. The candidate should be able to work in a fast-paced environment and be able to handle customer queries and complaints...


  • Jaipur, India Style N Fashion Full time

    Job Title: Customer Support Executive (Since the brand deals in women's clothing, a female candidate would be given preference so as to understand and provide better resolution to customer's queries both pre and post purchase)Company: Style N Fashion (Name of the brand: Fashiana)Employment Type: Full-TimeFashiana is a growing fashion brand specializing in...


  • Jaipur, India My Ace Bazar Full time

    Company DescriptionMy Ace Bazar Brand of My Ace Courier & Services Pvt Ltd - JaipurOne of the leading Ecommerce, Courier & Logistics CompanyRole DescriptionJob Summary:We are looking for an experienced and dynamic Customer Support Specialist to join our team. In this role, you will lead by example in delivering exceptional customer service, mentoring junior...


  • Jaipur, India My Ace Bazar Full time

    Company Description My Ace Bazar Brand of My Ace Courier & Services Pvt Ltd - Jaipur One of the leading Ecommerce, Courier & Logistics Company Role Description Job Summary: We are looking for an experienced and dynamic Customer Support Specialist to join our team. In this role, you will lead by example in delivering exceptional customer service, mentoring...


  • jaipur, India Nerige Story Full time

    At Nerige Story we work closely with India's artisans digging deep into India's artisanal heritage with a goal to reimagine and present traditional clothing in a way that is completely refreshing and unique. We are a young E-commerce business and we are looking for a Customer Sales & Support Associate to manage all our sales & support conversation across...


  • Jaipur, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a Customer Support Executive and Technical support executive role to join our team. The ideal candidate should be able to provide excellent customer service by answering customer inquiries, resolving problems, and maintaining customer satisfaction.ResponsibilitiesAnswering customer inquiries via phone, email, and social media...


  • jaipur, India Anchor Operating System Full time

    Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...


  • jaipur, India Surprise Planner Full time

    Job Overview: We are seeking a friendly, detail-oriented, and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service by handling client inquiries, managing bookings, resolving issues, and ensuring an excellent customer experience. As a Customer Support Executive, you...


  • Jaipur, India Thrillophilia.com Full time

    Location: JaipurPosition Type: Full-timeExperience: Minimum 1-2 Yrs.Role Overview:-As a Customer Support Executive at Thrillophilia, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle inquiries, resolve issues, and ensure our customers have a seamless experience from booking to...


  • jaipur, India Thrillophilia.com Full time

    Location: Jaipur Position Type: Full-time Experience: Minimum 1-2 Yrs. Role Overview:- As a Customer Support Executive at Thrillophilia, you will be the first point of contact for our customers, providing them with exceptional service and support. You will handle inquiries, resolve issues, and ensure our customers have a seamless experience from booking to...


  • Jaipur, India Venture Quest Full time

    **Salary : Upto 4.2 LPA** **Shift: Rotational shift (Cab facility)** **Working days: 5 days working ( 2 Rotational Week offs)** **Relocation allowance of 10000 will be provided** **Qualifications**: - Excellent communication skills, both in written and spoken English - Proven experience in customer service, preferably in a call center or online support...


  • Jaipur, India Anchor Operating System Full time

    Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...


  • Jaipur, India Anchor Operating System Full time

    Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients. This role requires a seasoned professional with excellent communication skills, a strong technical background, and a proven track record of delivering outstanding customer...